MH
Medicare Hospital
Unclaimed Business
MH
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Medicare Hospital
Medicare Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Medicare Hospital across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAR
Agnes R
1 reviews | Active since Jan 2020
26 Jun 2025, 08:46
Rotten apple
My son and I were recently admitted in this hospital, the sister in rose ward, was extremely horrible and rude, so I put in a complaint about her, and for a full month after our delivery, the complaint wasn’t attended to, I was the one calling and asking for updates that I constantly was told “still under investigation”. Imagine 2 days after your delivery then a nurse becomes extremely rude, and throwing things around, even telling you to call a specific manager, it’s like she knew there wouldn’t be any repercussions towards her actions, and indeed she was right. If the staff are allowed to treat paying patients like animals then I don’t know… many were nice, just that one rotten apple can tint the image.
Helpful (0)
|Replies (0)AR
Agnes R
1 reviews | Active since Jan 2020
26 Jun 2025, 08:46
Rotten apple
My son and I were recently admitted in this hospital, the sister in rose ward, was extremely horrible and rude, so I put in a complaint about her, and for a full month after our delivery, the complaint wasn’t attended to, I was the one calling and asking for updates that I constantly was told “still under investigation”. Imagine 2 days after your delivery then a nurse becomes extremely rude, and throwing things around, even telling you to call a specific manager, it’s like she knew there wouldn’t be any repercussions towards her actions, and indeed she was right. If the staff are allowed to treat paying patients like animals then I don’t know… many were nice, just that one rotten apple can tint the image.
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Replies (0)SK
Sifiso K
1 reviews | Active since Jan 2020
7 Nov 2024, 06:16
Medi-Care Rustenburg
Even this one star is not enough due to the disgusting and ******s displayed by Medi-Care Rustenburg. Staff are very friend and helpful at all times, however, we as Male Patients had to spent an entire day with a Lady visitor in Petunia Ward. She accompanied her husband for a day procedure, however, another patient who sustained severe injuries at work, his Wife was chased out after visiting hours. Does this thing of colour still exists in South Africa? Surely is does exists at Medi-Care Rustenburg. I had to walk in and out of the toilet with a gown exposing my Ass infront of a stranger. They were talking most of the time and one could barely get some rest, it's like they were in a honeymoon! I will never and will never return to that hospital again as soon as I'm being discharged. For someone whose going to a theater as per the Senior Nurse, the other Lady should have been allowed to stay as well if that's the hospital policy and procedure. I will be in contact with our sister hotels not to send any patient to this hospital as I am the Risk Manager. I'm just disgusted by their behavior!
Helpful (0)
|Replies (0)SK
Sifiso K
1 reviews | Active since Jan 2020
7 Nov 2024, 06:16
Medi-Care Rustenburg
Even this one star is not enough due to the disgusting and ******s displayed by Medi-Care Rustenburg. Staff are very friend and helpful at all times, however, we as Male Patients had to spent an entire day with a Lady visitor in Petunia Ward. She accompanied her husband for a day procedure, however, another patient who sustained severe injuries at work, his Wife was chased out after visiting hours. Does this thing of colour still exists in South Africa? Surely is does exists at Medi-Care Rustenburg. I had to walk in and out of the toilet with a gown exposing my Ass infront of a stranger. They were talking most of the time and one could barely get some rest, it's like they were in a honeymoon! I will never and will never return to that hospital again as soon as I'm being discharged. For someone whose going to a theater as per the Senior Nurse, the other Lady should have been allowed to stay as well if that's the hospital policy and procedure. I will be in contact with our sister hotels not to send any patient to this hospital as I am the Risk Manager. I'm just disgusted by their behavior!
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Replies (0)RC
Rickus C
1 reviews | Active since Jan 2020
6 Sept 2024, 06:25
Worst Hospital Medicare
I don't know why you first need to come and write a bad review before someone is willing to help. My daughter was admitted in Medicare Rustenburg in May, the hospital needs to refund me and we are already in September. How much time do they need before refunding me. When you need to pay them they are quick to hand you over to debt collectors but when the need to refund its takes more than 3 months.
Helpful (0)
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Rickus C
1 reviews | Active since Jan 2020
6 Sept 2024, 06:25
Worst Hospital Medicare
I don't know why you first need to come and write a bad review before someone is willing to help. My daughter was admitted in Medicare Rustenburg in May, the hospital needs to refund me and we are already in September. How much time do they need before refunding me. When you need to pay them they are quick to hand you over to debt collectors but when the need to refund its takes more than 3 months.
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Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
13 Mar 2024, 09:23
Rude staff
I was contacted by a Ms Maurien Meiring on the number 014 523 9365. She was so rude and unprofessional. She refused to speak english. We live in a modern world, how can someone just assume we can all speak afrikaans. She does not have any ethics.
Helpful (0)
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Anonymous A
1 reviews | Active since Jan 2020
13 Mar 2024, 09:23
Rude staff
I was contacted by a Ms Maurien Meiring on the number 014 523 9365. She was so rude and unprofessional. She refused to speak english. We live in a modern world, how can someone just assume we can all speak afrikaans. She does not have any ethics.
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Replies (0)mB
mohammed B
1 reviews | Active since Jan 2020
3 Apr 2023, 16:10
*********** doctors
I hate that hospital!!!!! *********** doctors irresponsible doctors, I have cellulitis post surgery the doctor prescribes augmentin antibiotic when my situation is worse off I have been taking augmentin and my situation is getting worse
Helpful (0)
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mohammed B
1 reviews | Active since Jan 2020
3 Apr 2023, 16:10
*********** doctors
I hate that hospital!!!!! *********** doctors irresponsible doctors, I have cellulitis post surgery the doctor prescribes augmentin antibiotic when my situation is worse off I have been taking augmentin and my situation is getting worse
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Replies (0)TG
Theodora G
1 reviews | Active since Jan 2020
26 Mar 2023, 13:59
Scam doctors
The worse service ever one could get at 36 week pregnant ,this place is a scam full of Nigerian doctors who just want to fill people's uif forms for R500. So called Dr R Okus or whoever he is
Helpful (0)
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Theodora G
1 reviews | Active since Jan 2020
26 Mar 2023, 13:59
Scam doctors
The worse service ever one could get at 36 week pregnant ,this place is a scam full of Nigerian doctors who just want to fill people's uif forms for R500. So called Dr R Okus or whoever he is
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Replies (0)JG
James G
1 reviews | Active since Jan 2020
19 Feb 2023, 21:55
Horrible hospital
Arrived at 7 pm had extreme back pain swollen throat. Could barely breath Was shown to bed with no bedding had to ask for a pillow after laying there for an hour. Waited more that 3 hour to be seen by the doctor only to be given a drip and told that i should wait for blood tests. I waited another hour by this time i spoke to another patient who had an procedure on their back the previous week theyhad been waiting since 5 pm to see the doctor they had given her Paracetamol (PANADO) for her extreme pain she was riveted with pain and could barely move. I am sorly disappointed in this medical establishment.
Helpful (0)
|Replies (0)JG
James G
1 reviews | Active since Jan 2020
19 Feb 2023, 21:55
Horrible hospital
Arrived at 7 pm had extreme back pain swollen throat. Could barely breath Was shown to bed with no bedding had to ask for a pillow after laying there for an hour. Waited more that 3 hour to be seen by the doctor only to be given a drip and told that i should wait for blood tests. I waited another hour by this time i spoke to another patient who had an procedure on their back the previous week theyhad been waiting since 5 pm to see the doctor they had given her Paracetamol (PANADO) for her extreme pain she was riveted with pain and could barely move. I am sorly disappointed in this medical establishment.
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Replies (0)PN
Pieter N
1 reviews | Active since Jan 2020
23 Nov 2022, 16:33
Unable to assist
We arrived 15:40 at the clinic (closing time 16:00). We wanted a tet**** injection for my child and the receptionist was unable to assist as the doctor was already gone... So we actually just needed a nurse for the injection, but it seems going home was priority and not even willing to listen what we needed.
Helpful (0)
|Replies (0)PN
Pieter N
1 reviews | Active since Jan 2020
23 Nov 2022, 16:33
Unable to assist
We arrived 15:40 at the clinic (closing time 16:00). We wanted a tet**** injection for my child and the receptionist was unable to assist as the doctor was already gone... So we actually just needed a nurse for the injection, but it seems going home was priority and not even willing to listen what we needed.
0
Replies (0)