Medicare Hospital
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Medicare Hospital
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEB
Elize B
1 reviews | Active since Jan 2020
29 Apr 2026, 15:07
Failure in Patient Care Standards
My husband was admitted to Medicare Private Hospital in February due to a viral lung infection. Upon arrival, we were received by a receptionist who, while not overtly rude, came across as aloof and not particularly welcoming. I explained that my husband was a patient experiencing difficulty breathing, yet we still waited approximately 10 minutes before being assisted. Thereafter, the process of obtaining medical aid pre-authorisation began. While I understand that this is a necessary procedure, the delay was excessive. From approximately 11h00, it took until 14h00 to finalise, despite the receptionist contacting the ward three times to request a bed, all while my husband was struggling to breathe. At around 14h30, he was finally admitted to the Carnation ward. The staff conducting the intake were friendly; however, the environment was noticeably loud. In a private hospital setting, one would expect a quieter, more restful atmosphere conducive to patient recovery. By 15h00, there was still no clarity on what the doctor had prescribed, and I had to return to work, leaving my husband without reassurance regarding his treatment. When I visited again at 19h00, the doctor had still not seen him, although he had at least begun receiving medication. He was later moved to a private room without any clear explanation. Additionally, basic care standards were lacking—he was not provided with water regularly, and I had to purchase water for him myself. The quality of the food was also far below what one would expect from a private healthcare facility. Throughout his stay, noise levels at the nurses’ station remained high, and doctor visits over the weekend were infrequent. Furthermore, there were no blankets available, which resulted in me having to bring one from home. After his discharge, this blanket was accidentally left behind, and to date, no one from the hospital has contacted us regarding its collection. Overall, I am extremely disappointed with the experience. The facility charges private hospital rates, yet the infrastructure appears outdated and the level of service is only marginally better than that of a state hospital
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Elize B
1 reviews | Active since Jan 2020
29 Apr 2026, 15:07
Failure in Patient Care Standards
My husband was admitted to Medicare Private Hospital in February due to a viral lung infection. Upon arrival, we were received by a receptionist who, while not overtly rude, came across as aloof and not particularly welcoming. I explained that my husband was a patient experiencing difficulty breathing, yet we still waited approximately 10 minutes before being assisted. Thereafter, the process of obtaining medical aid pre-authorisation began. While I understand that this is a necessary procedure, the delay was excessive. From approximately 11h00, it took until 14h00 to finalise, despite the receptionist contacting the ward three times to request a bed, all while my husband was struggling to breathe. At around 14h30, he was finally admitted to the Carnation ward. The staff conducting the intake were friendly; however, the environment was noticeably loud. In a private hospital setting, one would expect a quieter, more restful atmosphere conducive to patient recovery. By 15h00, there was still no clarity on what the doctor had prescribed, and I had to return to work, leaving my husband without reassurance regarding his treatment. When I visited again at 19h00, the doctor had still not seen him, although he had at least begun receiving medication. He was later moved to a private room without any clear explanation. Additionally, basic care standards were lacking—he was not provided with water regularly, and I had to purchase water for him myself. The quality of the food was also far below what one would expect from a private healthcare facility. Throughout his stay, noise levels at the nurses’ station remained high, and doctor visits over the weekend were infrequent. Furthermore, there were no blankets available, which resulted in me having to bring one from home. After his discharge, this blanket was accidentally left behind, and to date, no one from the hospital has contacted us regarding its collection. Overall, I am extremely disappointed with the experience. The facility charges private hospital rates, yet the infrastructure appears outdated and the level of service is only marginally better than that of a state hospital
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Agnes R
1 reviews | Active since Jan 2020
26 Jun 2025, 08:46
Rotten apple
My son and I were recently admitted in this hospital, the sister in rose ward, was extremely horrible and rude, so I put in a complaint about her, and for a full month after our delivery, the complaint wasn’t attended to, I was the one calling and asking for updates that I constantly was told “still under investigation”. Imagine 2 days after your delivery then a nurse becomes extremely rude, and throwing things around, even telling you to call a specific manager, it’s like she knew there wouldn’t be any repercussions towards her actions, and indeed she was right. If the staff are allowed to treat paying patients like animals then I don’t know… many were nice, just that one rotten apple can tint the image.
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Agnes R
1 reviews | Active since Jan 2020
26 Jun 2025, 08:46
Rotten apple
My son and I were recently admitted in this hospital, the sister in rose ward, was extremely horrible and rude, so I put in a complaint about her, and for a full month after our delivery, the complaint wasn’t attended to, I was the one calling and asking for updates that I constantly was told “still under investigation”. Imagine 2 days after your delivery then a nurse becomes extremely rude, and throwing things around, even telling you to call a specific manager, it’s like she knew there wouldn’t be any repercussions towards her actions, and indeed she was right. If the staff are allowed to treat paying patients like animals then I don’t know… many were nice, just that one rotten apple can tint the image.
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