DISSAPOINTED IN MEDICROSS BOKBURG

Honestly dissapointed in the service recieved at Medicross Boksburg. My daughter was taken yesterday to see Dr Nkuna, she was very hands on at the time with assisting my daughter. She needed a blood test to confirm that she doesnt have german measles as i am pregnant. The doctor informed my husband that the tests will go through as urgent (German measles whilst pregnant can be a huge problem), she also assured my husband she would call him with the results even if it was later that evening. Its the next day and we STILL dont have results. When we phoned the lab , they had said the bloodwork hadnt even reached them yet( NO URGENCY ON MEDICROSS BOKSBURG SIDE) The nurse also informed my husband to shes getting the results from the doctor and then continued to ignore him. She then chaned her wording this morning stating teres nothing hse can do yet she gave my husband her number yesterday for this exact matter. Both the doctor and the nurse have yet to give us our URGENT results from yesterday already or at least follow up. To make matters worse, when trying to phone Boksburg Medicross the nursing station line it just rings and rings. The absolute worst is lack of communication. Will never return to Boksburg Medicross again.