Why is medifin taking so long to pay my maternity birth at Femina when I've done everything you asked.

I have confirmed all the procedures I need. I need my fees to be paid and booked before I'm 30 weeks pregnant. The lady asked for all invoices and I've tried to send through everything and explained what we will be going ahead with. We are only using Netcare Femina Hospital. Only.

1) The hospital bed at Netcare Femina. Which is the R17k odd both the 680 and the R16. 7k which need to be paid seperately. The hospital email medifin directly.

2) The lancet blood tests through Dr Dempers at Netcare femina. Ive sent through the invoice so I'm not sure why you need more confirmation as the invoice is on a legit lancet invoice? You could just call them.

3) The epidural through Dr Cillierstraat who is the only epidural doctor Dr Dempers will use. (which we will only settle once I go into theater in August as we are covered for 32k) which will land up being R7500 as I sent you the invoice. They said depending on the pain this shouldn't be settled now as they would have to then reimburse medifin.

4) The natural birth delivery with Dr Dempers. I sent you the email which is R7500.

Why is there a hold up as this is affecting everything from my side. Who do I need to speak to as this has been going on for almost 10 days now and everything has been sent.

We also requested that the first debit order go off at the end of August 2021 and with my bed not being booked it is causing huge problems with the hospital from my side. When I've done everything medifin asked me to do.

Is everything in order or what do I need to do as I'm starting to get really upset and worried. No one gets back to me and I'm doing everything myself.