ME
Medemass Elixir
Unclaimed Business
ME
Medemass Elixir
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
3|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(100%)
2(0%)
1(0%)
5(0%)
4(0%)
3(100%)
2(0%)
1(0%)
Frequently Asked Questions About Medemass Elixir
Medemass Elixir has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Medemass Elixir across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
8 Jan 2026, 13:22
TIRED OF WAITING WITH NO SOLUTION
Call centre is not the best and their wait time is ridiculous. Seem to be short staffed so hurry up and wait. Been with them for 11 years but it's time to venture further afield now. Have had to call for the same problem now over and over - just doesn't get sorted. Reply every time - you need to upgrade, the computers are too old. When we did upgrade, then did we have problems that are almost a year in the making and still not sorted.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
8 Jan 2026, 13:22
TIRED OF WAITING WITH NO SOLUTION
Call centre is not the best and their wait time is ridiculous. Seem to be short staffed so hurry up and wait. Been with them for 11 years but it's time to venture further afield now. Have had to call for the same problem now over and over - just doesn't get sorted. Reply every time - you need to upgrade, the computers are too old. When we did upgrade, then did we have problems that are almost a year in the making and still not sorted.
0
Replies (0)YG
Yvonne G
1 reviews | Active since Jan 2020
2 Jan 2022, 13:32
VERY DISAPPOINTING AFTER SALES SERVICE!
Very, very poor after sales service. Being forced to run 2 software management programs at once= double the work. In the exact words of the technician “The A codes will have to be loaded by the Tariff team. I cannot load that for you right now.the tariff team will only be avaliable after the 29th as they will be updating the 2022 rates. Sorry. I haven't called yet Still busy with a few other clients”
Helpful (0)
|Replies (0)YG
Yvonne G
1 reviews | Active since Jan 2020
2 Jan 2022, 13:32
VERY DISAPPOINTING AFTER SALES SERVICE!
Very, very poor after sales service. Being forced to run 2 software management programs at once= double the work. In the exact words of the technician “The A codes will have to be loaded by the Tariff team. I cannot load that for you right now.the tariff team will only be avaliable after the 29th as they will be updating the 2022 rates. Sorry. I haven't called yet Still busy with a few other clients”
0
Replies (0)sR
sonja R
1 reviews | Active since Jan 2020
24 Feb 2021, 11:45
Worst Medical Billing Software - eLIXIR
Worst medical billing software in South Africa! It is not a practice management application as advertised but it cannot even make billing easier. Using elixir has resulted in us losing claims, information and overall causing undue stress and sleepless nights. Support is available but unskilled, uninterested and will just not contact you back. Please do yourself a favor and look at any other option.
Helpful (0)
|Replies (0)sR
sonja R
1 reviews | Active since Jan 2020
24 Feb 2021, 11:45
Worst Medical Billing Software - eLIXIR
Worst medical billing software in South Africa! It is not a practice management application as advertised but it cannot even make billing easier. Using elixir has resulted in us losing claims, information and overall causing undue stress and sleepless nights. Support is available but unskilled, uninterested and will just not contact you back. Please do yourself a favor and look at any other option.
0
Replies (0)TN
Thelma N
1 reviews | Active since Jan 2020
21 Aug 2018, 07:45
MEDIMASS ELIXER PATHETIC AFTERSALE SERVICE
This is a medical billing system and they have delivered such pathetic service. The incompatence level is just rising in there business and the management feels nothing. They think that they are running the market but more similar technology is there and they are going to throw themselves under the bus. We are defenately going to look somewhere else. SAY AWAY
Helpful (0)
|Replies (0)TN
Thelma N
1 reviews | Active since Jan 2020
21 Aug 2018, 07:45
MEDIMASS ELIXER PATHETIC AFTERSALE SERVICE
This is a medical billing system and they have delivered such pathetic service. The incompatence level is just rising in there business and the management feels nothing. They think that they are running the market but more similar technology is there and they are going to throw themselves under the bus. We are defenately going to look somewhere else. SAY AWAY
0
Replies (0)