Medipost Pharmacy
Verified Business
|1.7|28 Reviews (last 12 months)|Responds in 6h 17m
Medipost Pharmacy
Verified Business
|1.7
28 Reviews (last 12 months)
Responds in 6h 17m
AI Review Summary
Based on recent customer reviews, Medipost Pharmacy is facing significant dissatisfaction from patients who rely on their chronic medication delivery service. Customers consistently mention late or missed deliveries, incorrect medication being dispatched, and serious concerns around POPIA compliance after parcels were handed to unauthorised recipients. A recurring theme is billing disputes, refund delays, and unhelpful call centre interactions. Amid the criticism, a smaller group of patients praise individual pharmacists by name, highlighting warm, attentive service when staff engage personally. Trust in operational reliability appears to be the core challenge.
Performance(last 12 months):
Trustindex Rating
3.5Ranked In Health & Medical
#26Reply Time
6h 17mReplied to 96% of negative reviews
Reply time on negative reviews: 5h 36m
TrustIndex
3.5
Ranking
#26
in Health & Medical
Reply Time
6h 17m
Replied to 96% of negative reviews
Reply time on negative reviews: 5h 36m
Frequently Asked Questions About Medipost Pharmacy
Recent reviews (28)
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