POLMED MARINE - DISAPPOINTMENT IN OUR ONCE TRUSTED MEDICAL SCHEME

Polmed, what a disappointment. Your refund analysis is unacceptable

From a referral from the dentist to the maxiofacialist to assess our daughter's severe wisdom teeth impactations. Followed the correct process as always from referral to appointment.

We had to pay R1680 up-front with panoramic xrays, assured we can claim this back from our Marine plan with no question. We submitted claim and was informed we will only receive R392.50 in a refund. This is ludicrous. We should at least be paid out scheme rates. This doesn't even cover a quarter of what was paid upfront. A copayment of the removal surgery is just as much as the initial outlay we have to pay and we are informed of this ridiculous refund amount. Find a benefit that this can be paid out of, take care of your members who pay our contributions without question each month. Extremely disappointed in the medical aid scheme I always speak so highly of.