Title: Polmed puts cost before patients’ health

Review: Polmed has completely failed my father when it comes to his hernia operation. His doctor recommended a permanent procedure as the correct, long-term solution. Polmed refused to cover it and instead insisted on paying only for a temporary option.

When we asked for a valid reason for declining the doctor’s recommendation, Polmed didn’t bother giving one. After emphasizing the excruciating pain the patient has been complaining about, there seems to be no acknowledgement of the severity of this procedure. Instead, they sent us a quote for the procedure they prefer. This is unacceptable. It shows that Polmed is more concerned about saving money than about patients’ health and well-being.

We pay monthly contributions expecting proper medical cover, not shortcuts and cost-cutting at the expense of someone’s quality of life. If Polmed cannot respect medical expertise and put patients first, then what exactly are we paying for?