Medscheme ****ming Me

I performed the bone marrow transplant and my your sister happened to be my matching donor. Medscheme knew very well that in order for me to survive, she must go through the test as a non beneficiary of the scheme. Her tests were conducted and the now say I must settle R9000 to Ampath lab. When I started with polygam I had to pay R9000 which was a short notice or die.They are . They also failed to pay bloods from ONCLAB. I had to pay R19000 which I did not have. @Medscheme, please sort out this donor accounts. She risked everything for me. The least you can do is to thank her by settling all her accounts. Or are you saying I was supposed to die? You keep generating reference numbers and when I call the agent can't even answer the questions raised.This issue is giving me insomnia please escalate to the CEO or the board. Do not give me red numbers where I should contact your call center agents as they don't seem to have answers for me.