Stupid medical aid

This is bad guys

I wouldn’t advise anyone to take chose medshield medical aid. Their service is extremely poor. It’s 16:00 pm now I’ve been waiting a call from claims manager regarding the error made by their agent no call but it was promised that he will call me at 12:00 pm. I spoke to Karabo this morning whom advise me my complaint is escalated to manager Sunjiph Manilal (claims manager) I also spoke to Karabo’s TL Reec who promised and this Manager will call me today before 1pm but no call. My appointment with my OB tomorrow depends on this call. Meaning I won’t be going tomorrow as heavily pregnant as I am with complications im not supposed to miss appointments especially now but it seems like I’m gonna miss one for tomorrow because of them. Should anything go wrong I want every one of them to be held accountable. This is bul**** honestly promise not kept to your clients who pay every month for such poor service. I’m going to escalate this further it won’t end here.

If no one calls me before COB action will taken guy this is bad managers who can’t deliver.

0717791403 is my number nx