Very poor service

This is the worst internet provider must phone them daily to get what I pay for I pay 900 for a 10 meg line of Wich I have at my disposal 0.03 0.13 0.45 4.35 it's now 4:38 am saterday morning 3/29/2025 my current download speed now for my so called 10meg line now is 2.70 .....was paid in full yesterday was told a month ago that my tenda router is the problem and that I have to buy a new one which I did a Xiaomi router now the same issue persists not one day goes by that I have to phone these people to fix my internet they are fast to cut ur line but to fix the issues at hand is a total disaster they will come with many excuses router old dish needs to be reset they are really running the blood pressure up