1 reviews | Active since Member
I bought a Mazda from Mekor Tygervalley in 2021. Upon trying to re-sell my car, multiple dealerships pointed out that my car has been re-sprayed and a poor job was done about it too. So much so, that I cannot settle my car as no one wants to buy it. With 31 000km on the clock, my gearbox packed up. Still under warrantee I took it back to Mazda to fix. My car has been standing there for over a month. I had to phone Celeste over 10 times to follow up and she did not seem to have a clue each time not was there any urgency to get my only mode of transport repaired and back to me. Instead, i was met with deceit and lies about the status of my car.. After reporting this to Mazda SA, things started happening.
I got my car back after a month and after multiple follow-ups, and the car was given back to me dirty, full of dust, so I had to get a full valet done myself. And to top it all off, they did not put back the protection plate under the car and left it in my boot. So I am driving with a new gearbox, exposed to all the road elements.
Very poor communication, uphauling service and their care for customers and their belongings is absolutely shocking. NEVER buying a Mazda again because of this.