BEWARE! Mela Luxury Game Lodge is a ****

I wish there were negative stars, this place is so so bad. The owner (african lady) gets all her friends and family to give stellar reviews so the reviews are extremely misleading. You pay exorbitant amounts that are absolutely not worth it. The rooms are dirty (there are only two cleaners for the entire lodge), the doors do not close, missing shower door, microwave didnt work... Theres absolutely nothing to do at the lodge, it is so mind-numbingly boring. The "activities" they advertise are not available except for the quad bikes BUT its not guided... You take them out yourself and good luck to you if you get injured because they will not help.

Dinner service is pathetic, more than an hour just to serve starters then another 1.5 hours waiting for the mains that ended up being wrong compared to what we ordered. The place is also not kid-friendly at all.

The "game drive" is embarrassing, there's no animals you see that you cant see at a farm somewhere and they initially say it's part of your booking but when you check out they demand a separate payment for it. The pool is also disgusting with the floor full of algae sp you cant even do that.

We were forced to leave the lodge earlier than what we paid because the conditions were unbearable. The lodge manager, Sharon promised us a refund but once we were out of her sight she ignored us completely until we commented on social media. She then blocked us on social media so we can't warn others about this place, told us they now suddenly have a no-refund policy and that they are "offering" us to come back BUT we must pay extra again. She then insulted us and has still not refunded us and she refuses. This place is such a ****. Since Sharon blocked me Im unable to warn the public on social media so I hope this post reaches people to know the truth about this place