MP
Melomed Private Hospital Bellville
Unclaimed Business
MP
Melomed Private Hospital Bellville
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#14Ranked In Health & Medical
-100 NPSUnlikely
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.3|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(50%)
1(50%)
5(0%)
4(0%)
3(0%)
2(50%)
1(50%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
16 Sept 2025, 09:01
"********* Medical Billing: Handed Over for Debt Collection for Unauthorized Procedure at Melomed"
In 2023 a dr at Melomed asked for 2 authorizations from Bonitas for my shoulder operation. Only 1 procedure was approved. The dr nevertheless did both procedures. Melomed handed me over for debt collection of the second procedure which is over R40k. This is ********* and no way am i responsible for that account. Melomed hospital management never responded to my email that i wrote. Bonitas has declined the motivation both from the dr and from me. Melomed is stil insisting that i pay the bill.
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Anonymous
1 reviews | Active since Jan 2020
16 Sept 2025, 09:01
"********* Medical Billing: Handed Over for Debt Collection for Unauthorized Procedure at Melomed"
In 2023 a dr at Melomed asked for 2 authorizations from Bonitas for my shoulder operation. Only 1 procedure was approved. The dr nevertheless did both procedures. Melomed handed me over for debt collection of the second procedure which is over R40k. This is ********* and no way am i responsible for that account. Melomed hospital management never responded to my email that i wrote. Bonitas has declined the motivation both from the dr and from me. Melomed is stil insisting that i pay the bill.
0
Replies (0)YB
Yolandi B
1 reviews | Active since Jan 2020
14 Aug 2025, 11:39
Who-cares-about-the-patient attitude
Staff in ward, food and overall cleanliness I can't complaint about. I do however have huge issue with the hospital admin/ accounting side. I've never been to this hospital and still new to my medical aid, so when the dr said he wants to do a scope while in-hospital I requested to see the admin person working with medical auths. The admin guy came to me and I ask that he must please find out if there will be a scope co-payment and how much that would be, as I already knew I have a R4100 co-payment on MRI. He said he will find out as soon as possible. If there would be a co-payment I will be informed prior to scope. Nobody came back and the scope was done, just to be informed by another accounts lady, she was supposed to come and tell me prior to my procedure, but was too busy and couldn't get to me in time. Now a co-payment of +-R7900 is hanging over my head. I don't hear anything from the hospital unless I phone them and the accountant still can't tell me after 4 months what the hospital is going to do to fix their mistake. Huge disappointment
Helpful (0)
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Yolandi B
1 reviews | Active since Jan 2020
14 Aug 2025, 11:39
Who-cares-about-the-patient attitude
Staff in ward, food and overall cleanliness I can't complaint about. I do however have huge issue with the hospital admin/ accounting side. I've never been to this hospital and still new to my medical aid, so when the dr said he wants to do a scope while in-hospital I requested to see the admin person working with medical auths. The admin guy came to me and I ask that he must please find out if there will be a scope co-payment and how much that would be, as I already knew I have a R4100 co-payment on MRI. He said he will find out as soon as possible. If there would be a co-payment I will be informed prior to scope. Nobody came back and the scope was done, just to be informed by another accounts lady, she was supposed to come and tell me prior to my procedure, but was too busy and couldn't get to me in time. Now a co-payment of +-R7900 is hanging over my head. I don't hear anything from the hospital unless I phone them and the accountant still can't tell me after 4 months what the hospital is going to do to fix their mistake. Huge disappointment
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Replies (0)TP
Terri-lee Pullian
1 reviews | Active since Jan 2020
9 May 2025, 09:23
Negligence
I gave birth the 25th of march and my divorce was not showing on the system for me to name my son under my surname however no one showed me in the maternity ward how to fill the birth form for Home affairs so I got to home affairs in Stellenbosch and they said I should’ve only put my ****en surname so I uber back to Bellville melomed to correct the form then back to Stellenbosch home affairs and finally the birth certificate was done however I didn’t check the date of birth on the birth certificate so when I took my son for his 6weeks follow up the date was showing the 3rd march 2025 and now because of melomed Bellville my son has to wait 12 months for his new and correct birth certificate and I wasted r1200 on just uber rides due to all the travelling up and down and the fact that I had a C-section so all the discomfort and pain I went through and now this I wouldn’t advise anyone to give birth at melomed Bellville because who is going to reimburse me for all the trouble I had to go through unnecessary
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Terri-lee Pullian
1 reviews | Active since Jan 2020
9 May 2025, 09:23
Negligence
I gave birth the 25th of march and my divorce was not showing on the system for me to name my son under my surname however no one showed me in the maternity ward how to fill the birth form for Home affairs so I got to home affairs in Stellenbosch and they said I should’ve only put my ****en surname so I uber back to Bellville melomed to correct the form then back to Stellenbosch home affairs and finally the birth certificate was done however I didn’t check the date of birth on the birth certificate so when I took my son for his 6weeks follow up the date was showing the 3rd march 2025 and now because of melomed Bellville my son has to wait 12 months for his new and correct birth certificate and I wasted r1200 on just uber rides due to all the travelling up and down and the fact that I had a C-section so all the discomfort and pain I went through and now this I wouldn’t advise anyone to give birth at melomed Bellville because who is going to reimburse me for all the trouble I had to go through unnecessary
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Replies (0)mR
melanie R
1 reviews | Active since Jan 2020
11 Feb 2025, 15:29
MELOMED BELLVILLE
I love Melomed, but a few things are disturbing, or rather, one thing in particular. The noise levels in the wards are way much. There is the Loud speaking, of staff members, and then they gather at the entrancen to your room,. It is way to much for a sick person to handle. Now I am next to a patient who is on her phone consistently and also speaking at the top of her voice without considering the other people in the ward. The food is good, the kitchen staff very helpful and polite. The nursing staff if also very kind and helpful and really makes you feel loved and cared for. The health standard, as far as I have seen, is stringent and they exercise great caution to ensure that one is safe and protected. I will MM a whopping 8,5 out of 10. If only the noise levels could be controlled.
Helpful (0)
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melanie R
1 reviews | Active since Jan 2020
11 Feb 2025, 15:29
MELOMED BELLVILLE
I love Melomed, but a few things are disturbing, or rather, one thing in particular. The noise levels in the wards are way much. There is the Loud speaking, of staff members, and then they gather at the entrancen to your room,. It is way to much for a sick person to handle. Now I am next to a patient who is on her phone consistently and also speaking at the top of her voice without considering the other people in the ward. The food is good, the kitchen staff very helpful and polite. The nursing staff if also very kind and helpful and really makes you feel loved and cared for. The health standard, as far as I have seen, is stringent and they exercise great caution to ensure that one is safe and protected. I will MM a whopping 8,5 out of 10. If only the noise levels could be controlled.
0
Replies (0)A