

Melomed Private Hospital Bellville
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2014
To whom it may concern I was referred to Melomed Bellvile for test and taking samples on the 19 March 2026. (Biopsy) They assessed me and took samples for testing of which they charged me R8424. As I am not in any medical aid, I had to go borrow money as I believe my life is worth than just money. I paid them R5000 in cash on card and made arrangements to pay the other amount off monthly. I also had to pay for a Mammogram that was R2350.00 which I paid in full. After that they said I have to go for biopsy which was R8424.00 of which I paid R5000.00 and still owe R3424.00 for the biopsy that I agreed on. I had to wait for my results which I had to go to my doctor for it the next week. After the results came back I thought I was done with Melomed as my results came back negative. “PRAISE GOD” To my surprise, I got an email from Pathcare the 30th March 2026 who send me a bill of R7551.90 that made me almost faint. I never had any dealings with Pathcare nor signed any agreements with them so why must I pay them. No one at Melomed informed, discussed or explained to me that they will take the samples and send it to Pathcare for testing and I also have to pay Pathcare separately. This is insane and open eye ******* that wants to make the poor poorer and the rich richer. I paid an amount at Melomed for my biopsy R5000 and made arrangement to pay the balance off so whatever dealing they have with Pathcare they must sort it out between them. Valencia Rochelle Corjes. ***
1 reviews | Active since Feb 2014
To whom it may concern I was referred to Melomed Bellvile for test and taking samples on the 19 March 2026. (Biopsy) They assessed me and took samples for testing of which they charged me R8424. As I am not in any medical aid, I had to go borrow money as I believe my life is worth than just money. I paid them R5000 in cash on card and made arrangements to pay the other amount off monthly. I also had to pay for a Mammogram that was R2350.00 which I paid in full. After that they said I have to go for biopsy which was R8424.00 of which I paid R5000.00 and still owe R3424.00 for the biopsy that I agreed on. I had to wait for my results which I had to go to my doctor for it the next week. After the results came back I thought I was done with Melomed as my results came back negative. “PRAISE GOD” To my surprise, I got an email from Pathcare the 30th March 2026 who send me a bill of R7551.90 that made me almost faint. I never had any dealings with Pathcare nor signed any agreements with them so why must I pay them. No one at Melomed informed, discussed or explained to me that they will take the samples and send it to Pathcare for testing and I also have to pay Pathcare separately. This is insane and open eye ******* that wants to make the poor poorer and the rich richer. I paid an amount at Melomed for my biopsy R5000 and made arrangement to pay the balance off so whatever dealing they have with Pathcare they must sort it out between them. Valencia Rochelle Corjes. ***
1 reviews | Active since Oct 2025
I am extremely disappointed with the administration and case management services at Melomed Bellville. While the hospital is quick to accept payments from medical aids, their support completely falls apart when it comes to assisting patients and families with resolving medical aid queries or liaising with doctors. The case managers are unhelpful, unresponsive, and seem unwilling to take accountability. Pensioners, in particular, are being severely affected — being handed over or left stranded due to poor service and lack of proper assistance. It is unacceptable. I have been dealing with an ongoing issue since my father was admitted in October 2025, and despite numerous emails, calls, and follow-ups with both the case managers and the hospital manager, his accounts are still not fully resolved. To make matters worse, the hospital manager has not even had the courtesy to make direct contact — just empty promises and no action. This level of service is simply unacceptable. Whether it is due to lack of training or a complete disregard for patient care, the experience has been nothing short of frustrating and exhausting. Sadly, it feels like the latter. I would not recommend this facility based on the administrative support alone. Patients and their families deserve far better. Gwynneth Roberts
1 reviews | Active since Oct 2025
I am extremely disappointed with the administration and case management services at Melomed Bellville. While the hospital is quick to accept payments from medical aids, their support completely falls apart when it comes to assisting patients and families with resolving medical aid queries or liaising with doctors. The case managers are unhelpful, unresponsive, and seem unwilling to take accountability. Pensioners, in particular, are being severely affected — being handed over or left stranded due to poor service and lack of proper assistance. It is unacceptable. I have been dealing with an ongoing issue since my father was admitted in October 2025, and despite numerous emails, calls, and follow-ups with both the case managers and the hospital manager, his accounts are still not fully resolved. To make matters worse, the hospital manager has not even had the courtesy to make direct contact — just empty promises and no action. This level of service is simply unacceptable. Whether it is due to lack of training or a complete disregard for patient care, the experience has been nothing short of frustrating and exhausting. Sadly, it feels like the latter. I would not recommend this facility based on the administrative support alone. Patients and their families deserve far better. Gwynneth Roberts
1 reviews | Active since Nov 2016
In 2023 a dr at Melomed asked for 2 authorizations from Bonitas for my shoulder operation. Only 1 procedure was approved. The dr nevertheless did both procedures. Melomed handed me over for debt collection of the second procedure which is over R40k. This is ********* and no way am i responsible for that account. Melomed hospital management never responded to my email that i wrote. Bonitas has declined the motivation both from the dr and from me. Melomed is stil insisting that i pay the bill.
1 reviews | Active since Nov 2016
In 2023 a dr at Melomed asked for 2 authorizations from Bonitas for my shoulder operation. Only 1 procedure was approved. The dr nevertheless did both procedures. Melomed handed me over for debt collection of the second procedure which is over R40k. This is ********* and no way am i responsible for that account. Melomed hospital management never responded to my email that i wrote. Bonitas has declined the motivation both from the dr and from me. Melomed is stil insisting that i pay the bill.
Hellopeter has tracked Melomed Private Hospital Bellville across 7 reviews. Melomed Private Hospital Bellville hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Melomed Private Hospital Bellville? Write a review to help others decide.