reception thinking she owne the hospital

pediatric ward the lady @ reception is horrible everything you want to go out of the ward asking her politely if she can open the doors for you she has an attitude i mean how do she expect you to exit the ward of she refuse to open the doors thinking she owne the hospital she will literally see you standing at the door but still refuse opening it her face expression is also not as good for a reception I'm fed up with her attitude really why install those doors n why place her there if u have a problem to open

instead of being there to help my son getting better im stressing wanting to go home all because she's making your stay unpleasant

making remarks of the doors that's a problem n people being up n down its called a ward for a reason not a prison to kept hostage