Rude, Racist and completely Unproffesional.

I only rated the place one star because I dont have the option to give it zero stars.

On the 30th August 2019, a day before my wedding, I went to fetch my bouquet which I had ordered and paid for in full a few days prior. When I placed my order, I provided the florist with a picture of a bouquet with white flowers and very few green flowers. The bouquet was supposed to be 90% white and 10% green. The bouquet they made came back looking like the grass Adam and Eve walked on. The bouquet was 90% green and 10% white. I still have the pictures to show for it.

On top of the botched job on the bouquet, the owner's wife gave my mother and I such an attitude. That woman's attitude makes sewerage pipes seem like their less full of sh*t. She was absolutely rude and didnt even try to remedy the situation. If it wasnt for the fact that I am a confident, strong black woman, I probably would have had to take the bouquet as is. When I asked her why a green ribbon was used to tie the bouquet instead of the white ribbon I had requested, she rudely told me to take the bouquet as is because they dont have a white ribbon. I then asked why I wasnt told on the day I ordered the bouquet that they dont have a white ribbon and she didnt respond but just rolled her eyes and dismissed my mother and I.

You would think that if you looking for high-end service, you should go to high-end places like Melrose Arch. Dont be fooled. Dont waste you time and money.