Memory Lane Fireplaces
1|1 reviews
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Leshendran C
1 reviews | Active since Member
26 Aug 2016, 08:13
Cannot honour quotation
<p>I received a quotation in writing from Ken at Memory Lane Fireplaces for a Morso 7948 fireplace at a cost of R34595 on the 20th of August 2016 and the quote is valid for 7 working days. I went in today the 26th of August 2016 to make payment and the receptionist tells me the price is R40000 and Ken says that the quote is wrong. Just goes to show that nowadays even when something is in writing, it's not even worth anything. So I guess if they have any guarantees then it will also be a waste of time honoring it. Rather go to a reliable company like Premier Fireplaces which is the Morso agent.</p>
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Leshendran C's updateReviewer Update
18 Jan 2017, 16:20The quote has been honoured by Memory Lane fireplaces. Its good to know that MLF is committed to providing their customers with great service by going the extra mile and doing whatever is necessary to keep a customer satisfied. Happy customer!! Thanks Ken and Andrew for your great customer service.
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Leshendran C's update18 Jan 2017, 16:20
Reviewer Update
The quote has been honoured by Memory Lane fireplaces. Its good to know that MLF is committed to providing their customers with great service by going the extra mile and doing whatever is necessary to keep a customer satisfied. Happy customer!! Thanks Ken and Andrew for your great customer service.