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Memsaab
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCG
Christine G
1 reviews | Active since Jan 2020
30 Nov 2019, 16:08
Bad service
Called in to inquiry about #BlackFriday deals and the lady on the phone was pretty rude.
Helpful (0)
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Christine G
1 reviews | Active since Jan 2020
30 Nov 2019, 16:08
Bad service
Called in to inquiry about #BlackFriday deals and the lady on the phone was pretty rude.
0
Replies (0)KM
Kairoon M
1 reviews | Active since Jan 2020
15 Oct 2019, 07:54
Memsaab does not do business according to the Consumer Protection Act.
I purchased an outfit for my daughter on 10/10/19 to the value of R1650 from Memsaab .4 days later i took the garment back to the store to return as it did not fit her. I was told by the person who assisted me Ms Sherita Grey that she could not give me a cash refund ( As it was not their store policy), but instead will give me a refund voucher. I informed her that this is a violation according to the Consumer Protection Act. Mrs Grey then contacted her head office and spoke to Mrs Amina Hamid who via Mrs Grey directed me to their website. Mrs Hamid refused to speak to me. At this stage I was upset as this was not a cheap garment and I did not want a refund voucher and MORE ESPECIALLY this is violating our rights as customers. Mrs Reena Rajkumar also a manager at the Head Office spoke to me telling me it is not their company policy. SO WHATEVER HAPPENED TO THE CONSUMER PROTECTION ACT? ARE WE NOT PROTECTED BY THESE RUTHLESS SHOPS WHO HAVE TOTAL DISREGARD FOR NATIONAL LAWS. 0723297456
Helpful (0)
|Replies (0)KM
Kairoon M
1 reviews | Active since Jan 2020
15 Oct 2019, 07:54
Memsaab does not do business according to the Consumer Protection Act.
I purchased an outfit for my daughter on 10/10/19 to the value of R1650 from Memsaab .4 days later i took the garment back to the store to return as it did not fit her. I was told by the person who assisted me Ms Sherita Grey that she could not give me a cash refund ( As it was not their store policy), but instead will give me a refund voucher. I informed her that this is a violation according to the Consumer Protection Act. Mrs Grey then contacted her head office and spoke to Mrs Amina Hamid who via Mrs Grey directed me to their website. Mrs Hamid refused to speak to me. At this stage I was upset as this was not a cheap garment and I did not want a refund voucher and MORE ESPECIALLY this is violating our rights as customers. Mrs Reena Rajkumar also a manager at the Head Office spoke to me telling me it is not their company policy. SO WHATEVER HAPPENED TO THE CONSUMER PROTECTION ACT? ARE WE NOT PROTECTED BY THESE RUTHLESS SHOPS WHO HAVE TOTAL DISREGARD FOR NATIONAL LAWS. 0723297456
0
Replies (0)