Alarming service

I must express my profound disappointment with the service I received for my mini Countryman S' alarm issue. Despite explaining the situation on two separate occasions and scheduling an appointment for Monday, the promised return date was continuously delayed, ultimately resulting in significant personal expenses for the replacement of the door lock.

Regrettably, the issues for which I initially sought assistance were not addressed in any manner. In fact, the door lock that was supposedly replaced now exhibits complete dysfunction, while the alarm continues to disrupt. Additionally, the doors remain unresponsive.

The conduct of the driver who transported me to retrieve my vehicle was discourteous, as they failed to acknowledge my presence throughout the journey.

To exacerbate matters, while embarking on a journey into the night, I found myself in an isolated area with the car entering a limp mode, accompanied by the ominous illumination of an engine warning light.

The overall lack of attention to detail and the deceptive nature of this service experience are deeply disheartening. As such, I strongly caution against engaging with this establishment.