Extremely bad after sale service and bad communication.

If I could give no star, it would have been more accurate. Their after sales service are absolutely terrible. I have requested serviced records on my vehicle from them since the 10th of June 2024, until now, 13 July 2024. The only thing I received was empty promises, excuses and lies. The owner Malcom, blatantly ignored me, for more than a week, after promising me, that he will request the documents on the 10th of June 2024, thereafter, he just ignored me. Eventually on the 8th of July 2024, his wife answers me, and said that he doesn't work with the service records, which was not a problem. But then all the empty promises and lies. I have sold my vehicle, and the buyer is on my case for those records. This is TOTALLY unacceptable!