Poor Customer service

I bought a C200 AMG maroon on 20 June2024. Two weeks later I had issues with gears. They took it for repairs but never gave me a car in the interim to commute. After rapairs (Valve Body) ,I had another incident where the sunroof exploded while I was driving. I informed them & I was told to claim from my insurance. I believe the sunroof exploding is a factory fault. Now I'm stranded & they don't care about me.They made a sale now looks like I'm on my own. Poor customer service to say the least. I'm expecting them to cover me with curtacy car while the sunroof is being fix. I'm so disappointed.