MK
Mercedes Klerksdorp
Unclaimed Business
MK
Mercedes Klerksdorp
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
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Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMJVV
Mark Jansen Van Vuren
1 reviews | Active since Jan 2020
15 Feb 2022, 05:06
BAD SERVICE
I took my C200 for the first service at Mercedes Klerksdorp Yesterday 14/02/2022, I was told to have my C200 there by 08h30. My son took the C200 to Klerksdorp as I live and work in Ventersdorp 80km away, the C200 was only given back to my son just before closing time. On his way home the engine light came on, by this time Mercedes Klerksdorp was closed. I am very upset over the service I received from Mercedes Klerksdorp. I expect the service level to be the standard I am used to not this slap dash hurry up and wait service that has caused my engine light to turn on. I also expect Mercedes Klerksdorp to fetch and service my car as per the service agreement I have already paid for, as well as leave me a courtesy car while they fix there mess. I cannot be without my vehicle, that's the reason I purchased a reliable expensive car. Mercedes Klerksdorp do not have a afterhours contact number and no email's are available, these should be warning signs to future customers, Mercedes don't want to hear our complaints.
Helpful (0)
|Replies (0)MJVV
Mark Jansen Van Vuren
1 reviews | Active since Jan 2020
15 Feb 2022, 05:06
BAD SERVICE
I took my C200 for the first service at Mercedes Klerksdorp Yesterday 14/02/2022, I was told to have my C200 there by 08h30. My son took the C200 to Klerksdorp as I live and work in Ventersdorp 80km away, the C200 was only given back to my son just before closing time. On his way home the engine light came on, by this time Mercedes Klerksdorp was closed. I am very upset over the service I received from Mercedes Klerksdorp. I expect the service level to be the standard I am used to not this slap dash hurry up and wait service that has caused my engine light to turn on. I also expect Mercedes Klerksdorp to fetch and service my car as per the service agreement I have already paid for, as well as leave me a courtesy car while they fix there mess. I cannot be without my vehicle, that's the reason I purchased a reliable expensive car. Mercedes Klerksdorp do not have a afterhours contact number and no email's are available, these should be warning signs to future customers, Mercedes don't want to hear our complaints.
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