MJ
Mark Jansen Van Vuren
Active since May 2016
9
Reviews
0
Industries
Reviews
9 reviews7 months ago
Cartrack and their bad service
Cartrack came back to me but did not have a clue how to solve their problem, so I'm waiting for a final response.
53 replies
8 months ago
Cartrack ****s knowingly and intentionaly enriching themselves *******ly by making *****ulent debit
If I was able to put zero stars I would, I have an account with Cartrack for a number of units, but the units are listed incorrectly, the account is in advance yet Cartrack in there wisdom have debited an account which they have no permission to debit for a odd amount, I have been in contact with the accounts team and I believe therein lies the problem, the CEO is an accountant but the rest are uneducated. How do Cartrack manage to put debit orders through an account they do not have permission for, are the Banks in on this or are they untouchable and can do as they please, I feel this matter needs to go to the commercial crimes court, these are ****s, they fit the description of knowingly and intentionaly enriching themselves *******ly by making *****ulent debit orders through banking systems without control.
53 replies
13 months ago
Challenges with Herotel going on and on.
I have complained so many time I cannot count, when you call Herotel the voice prompt is quick to tell you that the Up Stream Provider has a problem and it will be resolved soon. So it like it not there This goes on for months at a time, when it was Truecom we had minor issues that were fixed in a day, but with Herotel you cannot get hold of any senior person or email except customer care who do not respond. Telkom started the same bad service before they seen there butts, I can assure you Herotel will not make the grade going forward in South Africa with this bad service of there's. I think its time I move to another provider seen as they are dime a dozen at the moment. People do not mind paying for service but we hate paying for zero service and being **********.
0 replies
17 months ago
Bad Services Seta, Bad management, Bad CEO
As a training provider and Skills development Centre we have to take Services Seta to court before we receive certificates for Trade Tested candidates. In some cases, its over 3 years. Excuses excuses excuses.
0 replies
51 months ago
BAD SERVICE
I took my C200 for the first service at Mercedes Klerksdorp Yesterday 14/02/2022, I was told to have my C200 there by 08h30. My son took the C200 to Klerksdorp as I live and work in Ventersdorp 80km away, the C200 was only given back to my son just before closing time. On his way home the engine light came on, by this time Mercedes Klerksdorp was closed. I am very upset over the service I received from Mercedes Klerksdorp. I expect the service level to be the standard I am used to not this slap dash hurry up and wait service that has caused my engine light to turn on. I also expect Mercedes Klerksdorp to fetch and service my car as per the service agreement I have already paid for, as well as leave me a courtesy car while they fix there mess. I cannot be without my vehicle, that's the reason I purchased a reliable expensive car. Mercedes Klerksdorp do not have a afterhours contact number and no email's are available, these should be warning signs to future customers, Mercedes don't want to hear our complaints.
0 replies
103 months ago
Limit exceeded every Month
In April of 2017 I requested by email to Telkom Billing Department that the 4 Mobile phones that I have on contract not exceed there Monthly limit. Every Month since then I am told that I am over on one or two of the Mobile phones by R2000-R3000 and when I query it I am told that some one lifted the limit, when I ask who, and can I listen to the recording, I am told I must get a court order. Nice hey. Are there any people out on hellopeter that would like to start a group and fund a *** of a Lawyer and lets sue the Telkom staff in there individual capacity for Derelict of duty, if we are able to set a President Telkom will have to come to the party and give better service. I can be contacted at **********
61 replies
113 months ago
Telkom employee has a Telkom Cell contract on my name
<p>I received a letter from Telkom to upgrade my cell contracts, but when I called Telkom I found that I have a additional contract which I know nothing of.</p> <p>When I called the number a lady answered the phone, I asked her who she is and from where is she, she gave me her name and told me she works for Telkom. How convenient.</p> <p>I called Telkom again and was told to call there fraud line, I have called at least 5 people who keep referring me from one to another.</p> <p>What I find very strange is the manner in which she managed to commit this fraud, just use similar initials and surname customers who would never suspect a small month contract and there you go.</p> <p>This is the tip of the fraud that is currently being committed within Telkom and I expect it to be investigated properly.</p> <p>According to Telkom this phone and contract was delivered to me, whish I tell you was never delivered, This employee has commited fraud and is not even worried to answer the phone, this contract has been on my name for the past 7 months which I have paid.</p>
112 replies
121 months ago
Fraud and scammers
<p>I recieved a emails from Pienaar and Sithole with an account from Fochini thats not mine, when I contacted them I was told to sort it out myself, its not my account but I get emailed daily and called from a call centre at least 5 times a day telling me I am the person on the account.</p> <p>The surname is incorrect the ID is incorrect the address is incorrect but my cell phone number office number and email appear to be on there system as this persons, this email address is a new email address set up by the company I work for and has never been used before?</p> <p>This meens that Pienaar and Sithole are drawing ITC reports on anybody without the persons permission and this is fraud as this is how our information is gained and given out to fraudsters.</p> <p>Foshini Group have no right to give my information to Pienaar and Sithole and Piennar and Sithole have no right to draw an ITC report on me or harras me at work on a daily basis.</p> <p>Foshini Group has always treated me well within there stores but now I seem to be a target. </p>
75 replies
121 months ago
Fraud and scammers
<p>I recieved a emails from Pienaar and Sitohle with an account from Fochini thats not mine, when I contacted them I was told to sort it out myself, its not my account but I get emailed daily and called from a call centre at least 5 times a day telling me I am the person on the account.</p> <p>The surname is incorrect the ID is incorrect the address is incorrect but my cell phone number office number and email appear to be on there system as this persons, this email address is a new email address set up by the company I work for and has never been used before?</p> <p>This meens that Pienaar and Sitohle are drawing ITC reports on anybody without the persons permission and this is fraud as this is how our information is gained and given out to fraudsters.</p> <p>Foshini Group have no right to give my information to Pienaar and Sitohle and Piennar and Sitohle have no right to draw an ITC report on me or harras me at work on a daily basis.</p> <p>Foshini Group has always treated me well within there stores but now I seem to be a target. </p>
75 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
9 (100%)