TrustIndex
0
Ranking
#2
in Other
NPS Score
-34
Recommended: Unlikely
Jun '25 - May '26
Merry Pet Home has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Merry Pet Home across 13 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I wanted to buy a German Shepherd puppy and I sent an email inquiring about futehr details. The lady (Maria) appeared to be sweet but I could sense that she had no emotional connection to the animals whatsoever. She sent me the banking details and I added her as a beneficiary to make the payment of R2500, but before I could confirm, Capitec came with the message "You are about to add Mr. Mdletye as a beneficiary" that DOES NOT sound like a woman named Maria!!!!! As eager and excited as I was to get this puppy as an anniversary present to my parents. I started doing some research on Merry Pet Home and found multiple people who were being ****med from 2021 and Merry Pet Home had staged and ****d good reviews to cover up the bad ones on their business. They can barely speak proper English and their messages on WhatsApp were weakly structured. I have tried calling on a direct call and they used voice changers from man to woman and could not hold a conversation and they cut the call. They then proceeded to threaten me and had my home address along with my personal details with a message: "I will come to you and let's see" "don't text me again" I blocked and reported to all platforms immediately, took screenshots of messages and deleted mine as well. I am just glad that I had an inside voice telling me to make sure before making a payment of any kind. Am am beyond upset and disappointed. I am sorry to those who fell victim and were hurt. They will not get away with this!!!!!!!!
1 reviews | Active since Jan 2020
I wanted to buy a German Shepherd puppy and I sent an email inquiring about futehr details. The lady (Maria) appeared to be sweet but I could sense that she had no emotional connection to the animals whatsoever. She sent me the banking details and I added her as a beneficiary to make the payment of R2500, but before I could confirm, Capitec came with the message "You are about to add Mr. Mdletye as a beneficiary" that DOES NOT sound like a woman named Maria!!!!! As eager and excited as I was to get this puppy as an anniversary present to my parents. I started doing some research on Merry Pet Home and found multiple people who were being ****med from 2021 and Merry Pet Home had staged and ****d good reviews to cover up the bad ones on their business. They can barely speak proper English and their messages on WhatsApp were weakly structured. I have tried calling on a direct call and they used voice changers from man to woman and could not hold a conversation and they cut the call. They then proceeded to threaten me and had my home address along with my personal details with a message: "I will come to you and let's see" "don't text me again" I blocked and reported to all platforms immediately, took screenshots of messages and deleted mine as well. I am just glad that I had an inside voice telling me to make sure before making a payment of any kind. Am am beyond upset and disappointed. I am sorry to those who fell victim and were hurt. They will not get away with this!!!!!!!!
1 reviews | Active since Jan 2020
Great communication with the Breeders. I got a lovely puppy from them and my family is very happy. My puppies is healthy and came with papers. Thanks Merry pet Home. Rose from Cape Town
1 reviews | Active since Jan 2020
Never buy dogs here this is a **** they ***** from people looking for their best friends with their fast delivery damn foreigns(Nigerians) that need to be killed in our country. We are close to apperhending them and we will kill them. Be warned.
1 reviews | Active since Jan 2020
Never buy dogs here this is a **** they ***** from people looking for their best friends with their fast delivery damn foreigns(Nigerians) that need to be killed in our country. We are close to apperhending them and we will kill them. Be warned.
1 reviews | Active since Jan 2020
I wanted to buy a puppy from Matty Pet Home - the lady was very helpful on WhatsApp . and i made payment of R2500.00 . I asked he if there will be any extra cost when he gets to me as we are in Benoni and the are in Upington and she told me everything is included - after paying i received an email from Easy Express Couriers that was asking me R8500 extras to deliver the puppy to us and when they do they will refund me my money , I asked the lady what this is and she told me its there new policy , I told her to cancel the puppy and she never paid my money back , Marry Pet home and Easy express couriers is working together to **** people and then you never hear from them again and she told me she is a Christian and why will they take a person hard earned money. Well she did they are getting away with it
1 reviews | Active since Jan 2020
I wanted to buy a puppy from Matty Pet Home - the lady was very helpful on WhatsApp . and i made payment of R2500.00 . I asked he if there will be any extra cost when he gets to me as we are in Benoni and the are in Upington and she told me everything is included - after paying i received an email from Easy Express Couriers that was asking me R8500 extras to deliver the puppy to us and when they do they will refund me my money , I asked the lady what this is and she told me its there new policy , I told her to cancel the puppy and she never paid my money back , Marry Pet home and Easy express couriers is working together to **** people and then you never hear from them again and she told me she is a Christian and why will they take a person hard earned money. Well she did they are getting away with it
1 reviews | Active since Jan 2020
DON'T TRUST - THIS WEBSITE IS A ****!!! Purchased a puppy for R3500.00. Then in cahoots with Easy Express Couriers tried to get another R8,750.00 and another R10,750.00 out of me to transport the puppy - for a special crate, licenses, permits and a whole lot of other paperwork. It has been report to the SAPS and to my bank's ***** department.
1 reviews | Active since Jan 2020
DON'T TRUST - THIS WEBSITE IS A ****!!! Purchased a puppy for R3500.00. Then in cahoots with Easy Express Couriers tried to get another R8,750.00 and another R10,750.00 out of me to transport the puppy - for a special crate, licenses, permits and a whole lot of other paperwork. It has been report to the SAPS and to my bank's ***** department.
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