Very disappointed in Metro

I am doing business for years with Metro. But you only get good service if certain people are there. Today 2 men were very rude and wanted to charge the same price for damaged material that were in a marked down box as the normal quality. Really your male staff needs to do better. Especially the one sitting at his table and the thin one making if he is running the place. I will from now on rather take the trip to town to go to Pretorius street. At least they are friendly and helpful. Very disappointed in a business that i supported for years as a designer