Re-imbursedment

I would like to know I was disconnected for 14 days whilst I had bought Connection of a full month how am I going to be re-imbursed for the days that I had lost. I would appreciate it if I could be credited with a voucher ( 14 Days )

My account and details are as following Noxolo Melani 083 781 2605 9109010345080

Regards