MetroFibre Networx
2.2|6,379 reviews
A
Anonymous
1 reviews | Active since Member
27 May 2026, 17:38
2 PRICE INCREASES IN ONE YEAR
Second price increase within one year and two months apart. First increase May 2026 and upcoming one jJuly 2026.
Don't use this service if you can avoid it. Started paying around R400 in Feb, now R599 and by 1 July I will be paying R649
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Replies (1)MetroFibre Networx's replyOfficial
27 May 2026, 17:43Dear Chido Dandajena
Thank you for sharing your concerns regarding the recent pricing adjustments.
We understand the frustration caused by multiple price increases within a short period and the impact this has on your monthly expenses.
Please note that pricing reviews are conducted periodically and may be influenced by various operational and service-related factors. Your feedback regarding the increases has been noted and will be shared with the relevant teams for review.
We do apologise for the dissatisfaction and inconvenience this situation has caused and appreciate you taking the time to raise your concerns with us.
Kind Regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for sharing your concerns regarding the recent pricing adjustments.
We understand the frustration caused by multiple price increases within a short period and the impact this has on your monthly expenses.
Please note that pricing reviews are conducted periodically and may be influenced by various operational and service-related factors. Your feedback regarding the increases has been noted and will be shared with the relevant teams for review.
We do apologise for the dissatisfaction and inconvenience this situation has caused and appreciate you taking the time to raise your concerns with us.
Kind Regards,
Sibonisile
MetroFibre Complaints & Escalations
Best regards,
MetroFibre Networx's reply27 May 2026, 17:43
Official
Dear Chido Dandajena
Thank you for sharing your concerns regarding the recent pricing adjustments.
We understand the frustration caused by multiple price increases within a short period and the impact this has on your monthly expenses.
Please note that pricing reviews are conducted periodically and may be influenced by various operational and service-related factors. Your feedback regarding the increases has been noted and will be shared with the relevant teams for review.
We do apologise for the dissatisfaction and inconvenience this situation has caused and appreciate you taking the time to raise your concerns with us.
Kind Regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for sharing your concerns regarding the recent pricing adjustments.
We understand the frustration caused by multiple price increases within a short period and the impact this has on your monthly expenses.
Please note that pricing reviews are conducted periodically and may be influenced by various operational and service-related factors. Your feedback regarding the increases has been noted and will be shared with the relevant teams for review.
We do apologise for the dissatisfaction and inconvenience this situation has caused and appreciate you taking the time to raise your concerns with us.
Kind Regards,
Sibonisile
MetroFibre Complaints & Escalations
Best regards,