Metrofibre and Home-Connect are the worse Fibre ISP's ever

Home-Connect is the worst Fibre ISP there is...

Firstly they upgraded my services twice from 25mbps to 50mbps amd thereafter from 50 to 75mbps without informing me at all... This is so much annoying...

Now for like 2 to 3 months I am getting intermittent horrible services and now I have logged a request to cancel my services with them and their up is not allowing me to cancel. I want to serve their 1 painful notice month in November as I can't have a stable connection for like 5 minutes... This is not on at all...

Please cancel my services with you immediately... I have been on their WhatsApp, emails and call forever, over a week of daily interactions and still no assistance... I have also contacted their Metrofibre to no help...

Please cancel my services immediately...