

Michael Kors
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a Michael Kors belt at the Mall of Africa store and have worn it only three times. It’s not even three months old, yet the metal buckle, which was silver when I bought it, has now turned bronze. I returned the belt to the store and have been calling repeatedly, but all I get told is that they are “waiting for the claim to be approved.” It has been weeks actually months with no refund, no exchange, and no real explanation. They even admitted it might be a factory fault, yet still refuse to refund no exchange. What shocked me even more is that I checked other items I bought from the same store the gold metal logos on two different pairs of shoes have also turned bronze. When I asked why this happens, they blamed water, which makes no sense for products sold at luxury prices. At this point, it honestly feels like we’re paying premium money for products that don’t meet the quality. For me, this is a huge red flag. How is it that items from a so-called luxury brand start fading and changing color. I am extremely disappointed this experience makes me question whether the products are even genuine or just poor quality. All I want is fair treatment a refund or a proper exchange for a product that clearly failed long before it should have.
1 reviews | Active since Jan 2020
I bought a Michael Kors belt at the Mall of Africa store and have worn it only three times. It’s not even three months old, yet the metal buckle, which was silver when I bought it, has now turned bronze. I returned the belt to the store and have been calling repeatedly, but all I get told is that they are “waiting for the claim to be approved.” It has been weeks actually months with no refund, no exchange, and no real explanation. They even admitted it might be a factory fault, yet still refuse to refund no exchange. What shocked me even more is that I checked other items I bought from the same store the gold metal logos on two different pairs of shoes have also turned bronze. When I asked why this happens, they blamed water, which makes no sense for products sold at luxury prices. At this point, it honestly feels like we’re paying premium money for products that don’t meet the quality. For me, this is a huge red flag. How is it that items from a so-called luxury brand start fading and changing color. I am extremely disappointed this experience makes me question whether the products are even genuine or just poor quality. All I want is fair treatment a refund or a proper exchange for a product that clearly failed long before it should have.
1 reviews | Active since Jan 2020
I bought this expensive perfume at Michael Kors V&A Waterfront branch in Cape Town. What a waste of money. The perfume is pure water and doesn't even last a minute after putting it. I suspect this perfume is ****. I wonder if this outlet is not using the brand name to sell ****s. When I called the store, they indicated that they don't do exchanges. Be warned people
1 reviews | Active since Jan 2020
I bought this expensive perfume at Michael Kors V&A Waterfront branch in Cape Town. What a waste of money. The perfume is pure water and doesn't even last a minute after putting it. I suspect this perfume is ****. I wonder if this outlet is not using the brand name to sell ****s. When I called the store, they indicated that they don't do exchanges. Be warned people
Hellopeter has tracked Michael Kors across 2 reviews. Michael Kors hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Michael Kors? Write a review to help others decide.
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