TM
Thandeka M
Active since Mar 2020
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Extremely Disappointed Are We Paying Luxury Prices for **** Quality
I bought a Michael Kors belt at the Mall of Africa store and have worn it only three times. It’s not even three months old, yet the metal buckle, which was silver when I bought it, has now turned bronze. I returned the belt to the store and have been calling repeatedly, but all I get told is that they are “waiting for the claim to be approved.” It has been weeks actually months with no refund, no exchange, and no real explanation. They even admitted it might be a factory fault, yet still refuse to refund no exchange. What shocked me even more is that I checked other items I bought from the same store the gold metal logos on two different pairs of shoes have also turned bronze. When I asked why this happens, they blamed water, which makes no sense for products sold at luxury prices. At this point, it honestly feels like we’re paying premium money for products that don’t meet the quality. For me, this is a huge red flag. How is it that items from a so-called luxury brand start fading and changing color. I am extremely disappointed this experience makes me question whether the products are even genuine or just poor quality. All I want is fair treatment a refund or a proper exchange for a product that clearly failed long before it should have.
0 replies
20 months ago
Discovery bank
I recently opened a bank account with Discovery Bank, and my experience has been nothing short of a nightmare. Within a week, I started receiving calls from people claiming to work for the bank, pushing investment opportunities that turned out to be ****s. After I deposited my money into a Discovery account, I was given a link to supposedly track my investment growth, only to realize it was all a con. When I reported the ***** to the bank, they advised me to file a police report, which I did. They assured me they would trace my funds and get back to me in 72 hours. Instead, it took three weeks for them to inform me that they couldn't recover my money because it had been transferred to ABSA Bank. When I inquired about holding ABSA accountable, the investigator, Nelisiwe, was incredibly rude and dismissive. She told me it was "none of my business" and insisted I take it up with the police, despite me providing them with a case number. I lost R270,000, and their lack of accountability is infuriating. They even suggested I subpoena them and ABSA bank for information but wouldn’t give me any details. Every time I called, I was put on hold, transferred to the wrong department, or spoke to different agents who provided conflicting information. None of them wanted to give me their names, making it impossible to escalate my concerns. Now, my account is locked, and I can't access my funds or pay my bills. This has been a frustrating and distressing experience, and I regret ever banking with them. Avoid at all costs! The last agent told me they are running a business
2 replies
36 months ago
Standardbank
I am very disappointed in standardbank flex funeral policy The customer agents dont know what they are doing they escalate my request to some guy QA he goes and call my family members my uncles son discussing my policy details and doesnt even give me any update he goes around asking my family members how i got the death certificate of my uncle i responded via email they keep deducting my policy even if members have passed on he gave me a deadline of month end and he has not resolved a thing i asked them to pay me my premiums back if they dont want to payout the policy.
1 reply
37 months ago
Standardbank Funeral Claim
I contacted Standard Bank in March regarding a death claim of my uncle as per the advise that was told to me by the agent Until date they have not processed my claim my uncle passed on in another country i sent them all the required documents until date they are still getting back to me. we are going through a lot as a family and trying to gather money i never missed any of their premiums they keep debiting me for the deceased person and does not want to pay the claim: I have sent them SA death certificate and affidavit as well all all relevant documents but nobody is responding
1 reply
76 months ago
Tekom has become nothing but scam/fraudsters
I just had the worst experience with Telekom and I'm at a point of canceling my contract From nowhere they come and tell me I skipped payment last year November 2019 yet it never reflected on their system it jus reflected now in much They want me to get a bank statement of a bank account that is closed which my bank can't for the bank to try and do that they have to re open the account and I have to pay R300, Their call center agents are very useless, I regret taking a contracts with them. They can't even provide me statements of my payments but espect me to provide bank statements of a closed account I checked all my statements at the bank it reflect they debited me I feel that Telekom is becoming a scammer
0 replies
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1 Star
5 (100%)