Michanic.co.za

​I am writing this to warn other consumers, particularly those with high-precision engines, about my experience with Michanic. My experience has revealed a disturbing pattern of misrepresentation regarding accreditation, technician experience, and the quality of parts supp****. ​1. Misrepresented Accreditation (RMI) Michanic markets itself on corporate platforms (including MultiChoice) as "RMI Accredited." However, in writing, they have admitted their RMI accreditation is expired. Using a lapsed professional status to gain consumer trust is a deceptive trade practice under Section 41 of the CPA. ​2. Incorrect/Obsolete Parts Despite claims of using "OEM Quality Parts," they installed a timing tensioner (LR051008) that is explicitly marked as Obsolete by Land Rover and was superseded years ago due to design failures (Ref: LTB00474). Installing parts the manufacturer has withdrawn is a failure of the Imp**** Warranty of Quality. ​3. Material Breach of Scope I was given written confirmation that a full timing overhaul would include all three (3) timing chains. They omitted the primary oil pump/HPFP drive chain—a critical timed component on the JLR 5.0L engine—yet proceeded with the job. ​4. Questionable Technician Experience While marketing "16 years of experience," the technician assigned was operating as a generalist mobile mechanic (Nzoli Group) as recently as 2019. The gap between "Master" level brand specialization and the reality of the service delivered resulted in an engine that presented new misfires and mechanical noise immediately after their intervention. ​5. Negligence The vehicle was left partially dismantled for over two weeks. I was ultimately forced to move the vehicle in a vulnerable state to an independent specialist to prevent further environmental damage and mitigate my losses. ​Verdict: If you value your vehicle’s mechanical integrity, be extremely cautious. Ensure you verify RMI status independently and demand an itemized parts list before work begins. I have escalated this matter to the relevant corporate bodies and will be lodging a formal record of their conduct.