Michanic
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Michanic delivers a deeply polarised experience. Many customers praise the convenience of mobile servicing, punctual technicians, and named mechanics who diagnose issues effectively. However, a significant cohort report incomplete jobs, parts shortages, refund disputes, and unresponsive aftercare once payment is made upfront. Outcomes hinge heavily on which technician is dispatched.
TrustIndex
4.6
Jul '25 - Jun '26
Based on recent customer reviews, Michanic delivers a deeply polarised experience. Many customers praise the convenience of mobile servicing, punctual technicians, and named mechanics who diagnose issues effectively. However, a significant cohort report incomplete jobs, parts shortages, refund disputes, and unresponsive aftercare once payment is made upfront. Outcomes hinge heavily on which technician is dispatched.
The most common complaint about Michanic, based on Hellopeter's AI analysis of recent customer reviews, is Service, Repairs & Maintenance. Service, Repairs & Maintenance (2.6) shows split outcomes. Strong technicians like Brian, Shemi, and Nndanganeni deliver thorough mobile servicing, but recurring complaints involve incorrect parts, stripped engines left unfinished, misdiagnoses, and repeat visits failing to resolve original faults despite high upfront payments.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Avoid this mechanic at all costs. They took an incredibly long time to repair our car and the workmanship was terrible. The engine now needs to be fixed again, and despite having a warranty, we are taking the vehicle elsewhere because we no longer trust them to do the job properly. Poor workmanship, poor service, poor communication, and a complete waste of time. We deeply regret using this company and would not recommend them to anyone.
1 reviews | Active since Jan 2020
Avoid this mechanic at all costs. They took an incredibly long time to repair our car and the workmanship was terrible. The engine now needs to be fixed again, and despite having a warranty, we are taking the vehicle elsewhere because we no longer trust them to do the job properly. Poor workmanship, poor service, poor communication, and a complete waste of time. We deeply regret using this company and would not recommend them to anyone.
1 reviews | Active since Jan 2020
Excellent service from start to finish. The team was punctual, arriving right on time, and demonstrated a high level of professionalism throughout the entire process. Everything was handled efficiently and with great attention to detail.
1 reviews | Active since Jan 2020
Excellent service from start to finish. The team was punctual, arriving right on time, and demonstrated a high level of professionalism throughout the entire process. Everything was handled efficiently and with great attention to detail.
1 reviews | Active since Jan 2020
Very cautious, but I gave it a try. Everything on their website and the review are true! Got a quote, made the booking, paid the money. (Then stressed, maybe its ****). Spencer Nzara arrived on time at my gate, profesional, patient and friendly. An hour later I am on the road to the shop. Thank you very much! Merc C250 diesel auto. Flat battery, did not start. Even with his battery. Airlock from injector pipe, pressed a thingy, here it gets tech. But their magic worked all sorted within the quote of R1179,80. I'll use them going forward and my i10 is next. Well done on excellent service!
1 reviews | Active since Jan 2020
Very cautious, but I gave it a try. Everything on their website and the review are true! Got a quote, made the booking, paid the money. (Then stressed, maybe its ****). Spencer Nzara arrived on time at my gate, profesional, patient and friendly. An hour later I am on the road to the shop. Thank you very much! Merc C250 diesel auto. Flat battery, did not start. Even with his battery. Airlock from injector pipe, pressed a thingy, here it gets tech. But their magic worked all sorted within the quote of R1179,80. I'll use them going forward and my i10 is next. Well done on excellent service!
1 reviews | Active since Jan 2020
They are quick to respond and very organized. They have experienced mobile mechanics who can render various services at your convenience. Their website allows you to choose your preferred mechanic and such comes with a mechanics' profile. They are registered with RMI and that offers peace of mind.
1 reviews | Active since Jan 2020
They are quick to respond and very organized. They have experienced mobile mechanics who can render various services at your convenience. Their website allows you to choose your preferred mechanic and such comes with a mechanics' profile. They are registered with RMI and that offers peace of mind.
1 reviews | Active since Jan 2020
After my car standing still and mechanic after mechanic staring at it, not knowing what is wrong with it, I gave Thulani at Michanics a call and he patiently listened. We agreed on appointment and I made payment. Promptly, Michael pitched 30 minutes before the time. He carefully and methodically went through the steps of elimination. Before you know it, my car started and Michael explained what was the issues. Wow , just wow! I'm extremely grateful to him and Thulani.
1 reviews | Active since Jan 2020
After my car standing still and mechanic after mechanic staring at it, not knowing what is wrong with it, I gave Thulani at Michanics a call and he patiently listened. We agreed on appointment and I made payment. Promptly, Michael pitched 30 minutes before the time. He carefully and methodically went through the steps of elimination. Before you know it, my car started and Michael explained what was the issues. Wow , just wow! I'm extremely grateful to him and Thulani.
Michanic has a TrustIndex of 4.6 out of 10 on Hellopeter, based on 92 reviews in the last 12 months. Hellopeter has tracked Michanic across 515 total reviews. How is the TrustIndex calculated? →
