Michelle Lategan, worst service of all time.

I have honestly experienced the worst service ever, never in my life did I imagine that I'd go through something like this. I always heard about photographer's disappointing clients but I never imagined that to would happen to me. Everything was all fun and games until my wedding was over, that's when the trouble started. I got married on 23rd June 2019, on 8th July I received a WhatsApp where she stated that my package would be ready around the first week of August. On 5th August I followed up with her to ask when I would be receiving my package which I was then informed that she had sent my photo album off to the printers on 2 August and that it would take 8 working days. On 19th August I messaged to ask when my photos would be ready and she said that it was done and that she was just waiting on my photos from the printers. On 27 August I messaged again to ask when I was getting my photos and she said that she was actually going to message me to ask for my address to drop the items off as she was only going to get the album on 2 September. On 29 August I asked if my package would be delivered by courier as planned and she responded on 30th August to say something had come up on the 28th where she couldnt courier it. On 2 september I asked when my things would be ready and she said that she was going to the printers to find out if all her books were ready. See how I had to do all the following up? Have all the proof to prove this. 5 September I messaged to ask if I was getting everything in that same week and she said that she would come to me the following day. She was suppose to drop it that morning at my work and I only received it at 8pm that evening after following up with her the entire day to find out where she was. That evening she came to me, gave my photobox that included my photos and USB BUT then she informed me that my photo album was lost as the printer had given it to someone else and she had someone else's album, she made a joke of it like it was nothing. I looked through my USB and saw that my main album that had my location photos was empty, I then had to download everything from the link she gave it and redownload it and put it in the folder. 16 Sepetmber I asked if there's any update on my album and she said that she was waiting on it from the printers as it took 6 business days and she asked them to hurry. 27 September I messaged to ask where it was and no reply, 28 September I messaged again and she told me that she was shooting and would pop around on the 1st October. I messaged her on 2nd October to ask for an update and she replied saying that she had 2 clients give birth and that she would come on the 4th October. I messaged her a few times on the 4th and no reply. My mom messaged her on the 5th and no reply. By this time I had it and she had an excuse each and every time and I was always the one to follow up which was so unprofessional. I started venting on WhatsApp and then one of my friend's decided to message her and informed her that we would give her bad publicity. Immediately she responded and came up with another excuse that her phone was broken and that she didnt have access to instagram or my number. She surely had access to her emails if she had access to Facebook. After exposing her on Instagram, people started responding to me stating that I should take her to the small claims court, she was even threatened by people that I did not know but by that evening she miraculously had access to instagram as well, again lies and excuses. She then stated that she would deliver my package by 7th September or 8th September by the latest. By 8th September my mom messaged her as I was so peeved off that I didnt want to deal with her any longer. She replied to my mom stating that she spoke with her lawyers and business partner (She never mentioned that she has 1, how even if her business wasn't even that well known) and that she was sending it with Aramex as she had received "several" threatening messages, I am yet to see the proof of these several messages. Anyways I only received my package on 10th October and I was disappointed. The quality was so bad and the photos with my guests, family and inlaws were all put on 2 pages and were so small that you basically need a magnifying to see it. I've even decided to have my own album made as she's disappointed me with her average and poor quality on the album. I'd never recommend anyone to use this photographer and I've even kept all proof to show people how bad my experience was.