Garage Doors

MD Automation is a garage door supplier and installer. they installed a double, steel sectional garage door fully motorised in December 2020. within 2 months, the garage door would not open or close. It was only after 8 calls that Dawie responded. He did an assessment and informed me that the springs were faulty. he was to obtain new springs and replace them. After 5 days, he has made no contact, while the garage door has now come off its tracks. After numerous calls, and emails, he informs me that I must pay for the re-installation, which is now twice the original installation fee. the installation can only be done a week later. This situation has already created a security risk as teh door is open and off its tracks.