MidCity Utilities
1.2|119 reviews
L
Lerato
1 reviews | Active since Member
06 Jan 2026, 08:02
Midcity Utility service
*1/5 stars - Horrible service from Mid-City Utilities 😡*
I'm still waiting for my deposit and leftover electricity money from Mid-City Utilities since their contract ended in November last year. NO communication, NO updates, NOTHING! 🤯 Multiple calls and requests have gone unanswered. Terrible customer service. Would not recommend.
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Replies (112)MidCity Utilities's replyOfficial
06 Jan 2026, 10:12 Good day Lerato,
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused. At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.
When you have a moment, please email your contact details, complex name, and unit number to marketing@midcity.co.za so we can look into this further. We truly value your time and look forward to resolving this matter as soon as possible.
Warm regards,
The MidCity Marketing Team
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused. At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.
When you have a moment, please email your contact details, complex name, and unit number to marketing@midcity.co.za so we can look into this further. We truly value your time and look forward to resolving this matter as soon as possible.
Warm regards,
The MidCity Marketing Team
Best regards,
MidCity Utilities's reply06 Jan 2026, 10:12
Official
Good day Lerato,
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused. At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.
When you have a moment, please email your contact details, complex name, and unit number to marketing@midcity.co.za so we can look into this further. We truly value your time and look forward to resolving this matter as soon as possible.
Warm regards,
The MidCity Marketing Team
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused. At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.
When you have a moment, please email your contact details, complex name, and unit number to marketing@midcity.co.za so we can look into this further. We truly value your time and look forward to resolving this matter as soon as possible.
Warm regards,
The MidCity Marketing Team
Best regards,
L
Lerato's updateReviewer Update
06 Jan 2026, 10:46Which email email address?
L
Lerato's update06 Jan 2026, 10:46
Reviewer Update
Which email email address?