"Midea acts like they couldn't give a damn about CPA laws in South Africa. Their Midrand setup feels like they just hire the cheapest labour possible—people with zero telephonic skills and even worse after-sales service. I ordered a microwave online and c

Item: Midea South Africa
Rating: 1
Author: Iyana G

Your employees behave like municipality employees, feels like getting InTouch with home affairs or SASSA. Invest in training your stuff

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Replies (106)

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Replies (106)

Midea South Africa's replyOfficial

18 Dec 2025, 14:00

Hi LyandaThank you for bringing this to our attention, and please accept our sincere apologies for your experience. This is certainly not the way we conduct our business, nor the level of service delivery we aim to provide our customers.Our Customer Service team is in contact with you and will continue to assist until the matter is resolved. Thank you for your patience and for giving us the opportunity to address this. Kind regards,
Midea Customer Care Team

Best regards,

Midea South Africa's reply18 Dec 2025, 14:00

Official

Hi LyandaThank you for bringing this to our attention, and please accept our sincere apologies for your experience. This is certainly not the way we conduct our business, nor the level of service delivery we aim to provide our customers.Our Customer Service team is in contact with you and will continue to assist until the matter is resolved. Thank you for your patience and for giving us the opportunity to address this. Kind regards,
Midea Customer Care Team

Best regards,

IG

Iyana G's updateReviewer Update

18 Dec 2025, 20:32

Well thank you my Name is Iyana by the way and all the best to Midea, ara wise Train your team or you will have a difficult time in Mzanzi. We like good service, if Temu can deliver, where i am, in South Africa! all the way, from China, in 9 days. Yall can do better for real man!!!!! And yes the refund will be fine because i could just ordered from Makro they deliver in 2-3 days mara lena kia phapha. Mara akna jive cause ketlo reka samsung nou, yah i think samsung etlo ba shap. bye.

IG

Iyana G's update18 Dec 2025, 20:32

Reviewer Update

Well thank you my Name is Iyana by the way and all the best to Midea, ara wise Train your team or you will have a difficult time in Mzanzi. We like good service, if Temu can deliver, where i am, in South Africa! all the way, from China, in 9 days. Yall can do better for real man!!!!! And yes the refund will be fine because i could just ordered from Makro they deliver in 2-3 days mara lena kia phapha. Mara akna jive cause ketlo reka samsung nou, yah i think samsung etlo ba shap. bye.