Pearson Institute of Higher Education is highly unprofessional.

This Institute is highly unprofessional and arrogant. There was miscalculation regarding my marks. I've since then emailed the lecture to rectify them since last year around May 2020 till now they are not fixed. I also layed quite a few misfortunes I experienced regarding my academics but till now I got no response. The management ignored all my emails and they never bothered to give me a way forward on the matter. Mr Terence Mashangwa, Mrs Makirimari Roseline and Ms Cynthia Lawrence are they people I forwarded the matter to but till now I got no response. I don't think this Institute cares about providing quality education but rather money because they are quick to constantly send emails to pay fees but they fail to resolves my academics issues. They blocked me twice last year from mylms and I miss out on alot of work and lost marks. Worst part they blocked me towards final examination. That was depressing as I lost alot of marks and no one was willing to assist me because I was labelled a problem student and even threated me to exclude me from institute even though it's not my time. I think they deliberately fails us so that we can repeat and they get more money. How do you deny a person of their rightful marks? I even decided to excalate the matter to the EFF and Department of Higher Education as they have a brief of my struggles with the Institute, maybe they will assist me because the management is failing me.