Bad experience

Took my daughter for a 1 year six months checkup,I arrived at the clinic at 8:30am then got assisted around 12:10. I was then told that I have to take my daughter to do a HIV test because apparently they test them when they are 1yr6months so I was told to go the board room for the test and when I got there the lady(sister Manoko) was supposed to do the test was on the phone then I had to wait for like 20 minutes then I decided to go check if she’s free ….WOW when I got there was on a video call looking all cosy then she became rude to me and she said to me “ who told you that I was done ? Go out I’m still busy”. yohhh haiii this was the worst experience ever ,always thought halfway house clinic was the best clinic but today she proved me wrong….choosing to talk with a man via video call during working hours and after that she didn’t even see that she was wrong!!!!