Poor service and quality from Midvaal Precast Walling

I obtained quotations for block type precast walls and a palisade gate from three walling companies, and decided to use Midvaal Precast Walling and Palisades not only as they were the cheapest, but because they promised completion within no more than 3 weeks from deposit date.

So, as they very kindly provided the building contractor with on site water at no charge, we paid them in full on 10th of November 2022.

However, despite several unkept commitments and promises, they only commenced work several weeks later, and arrived with slat instead of block type panels, denying that we had even asked for block type panels (despite having mailed us photos there-of).

By that time we needed the property to be secured, so we begrudgingly accepted the slat type panels.

After holes along one wall were dug and 2 layers of panels installed, they failed to return.

Only after numerous, mostly ignored, phone calls and WhatsApps did work again commence and holes on the opposite wall dug.

Never were we informed or arrangements made for them to work on site, and we only became aware of their presence as a result of the shouting and noise made by their workers.

But, once the holes had been dug, they thankfully failed to return, which afforded me the chance to discover that the holes had not been dug along the boundry.

After numerous failed attempts to contact them, I instructed them to remove their property and refund me.

This resulted in a site meeting where I was able to point out their error and, after arguing and denial on their part, new holes were dug along the actual boundry.

However the existing holes were left open.

Eventaully, despite many unfullfilled commitments and promises, they completed on the 13th of February 2023 (more than 13 weeks after the payment date), but the quality of materials and workmanship is inferior in my opinion.

For example, many of the uprights are skew, there are gaps between the panels, the gate is constructed of the absolutely lightest material possible, the welding is virtually non existant and looks like bird droppings, and the brackets are raw unpainted steel which have begun to rust.

Each and every time that they have worked on site, we have had to clean up the litter in the form of plastic bags, packets, and cooldrink bottles, that their workers left on site.

To add insult to injury, they removed a brand new 2400 litre JoJo tank from site without my consent.

When I asked for it to be returned, I was informed that they had dropped it resulting in 2 fist size holes in the side, and they refuse to replace it, resulting in my having to take legal action against them.

So, should I again require a pre-cast or palisade wall or gate, I will most definitely not consider using, or recommending, Midvaal Precast Walls and Palisades.