Private Hospital that will treat you like a public Hospital

Thursday my Partner was admitted and unfortunately we lost the baby. Friday she got discharged and had to take one day leave to go and fetch her and because its Friday obviously the company that I work for will need some sort of letter showing why I took this day off. The doctors in this Hospital said I was not the Patient and I cannot have any letter. After loosing a Child and now I have to deal with this, The treatment was not nice at all and I will never set my foot to this hospital again...That is why Netcare always wins.