MI
Midway insurance
Unclaimed Business
MI
Midway insurance
Unclaimed Business
45 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Midway insurance delivers a consistently strong customer experience, with clients frequently praising individual consultants by name for their professionalism, friendliness, and efficiency. Customers highlight fast claims processing, helpful policy reviews that lead to premium savings, and responsive roadside assistance. The WhatsApp channel is noted as an effective support tool. However, a small number of dissatisfied customers report being ignored when requesting cancellations, experiencing prolonged delays with third-party claims, and receiving excessive telemarketing calls despite repeated opt-out requests.
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
4.6|45 Reviews
May '25 - Apr '26
5(82.9%)
4(7.3%)
3(0%)
2(0%)
1(9.8%)
5(82.9%)
4(7.3%)
3(0%)
2(0%)
1(9.8%)
Frequently Asked Questions About Midway insurance
Based on recent customer reviews, Midway insurance delivers a consistently strong customer experience, with clients frequently praising individual consultants by name for their professionalism, friendliness, and efficiency. Customers highlight fast claims processing, helpful policy reviews that lead to premium savings, and responsive roadside assistance. The WhatsApp channel is noted as an effective support tool. However, a small number of dissatisfied customers report being ignored when requesting cancellations, experiencing prolonged delays with third-party claims, and receiving excessive telemarketing calls despite repeated opt-out requests.
Midway insurance has a TrustIndex of 0 out of 10 on Hellopeter, based on 45 reviews in the last 12 months. Hellopeter has tracked Midway insurance across 366 total reviews. How is the TrustIndex calculated? →
Recent reviews (45)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Siyabonga N
1 reviews | Active since Jan 2020
17 Mar 2026, 13:28
****mers
Very bad, I send a cancellation request however they choose to ignore my request. Guess what, I just received Debi check mandate which I rejected on my banking app. A
Helpful (0)
|Replies (0)SN
Siyabonga N
1 reviews | Active since Jan 2020
17 Mar 2026, 13:28
****mers
Very bad, I send a cancellation request however they choose to ignore my request. Guess what, I just received Debi check mandate which I rejected on my banking app. A
0
Replies (0)T
E
F
IB
Inathi B
1 reviews | Active since Jan 2020
6 Feb 2026, 13:17
Miway insurance has provided a great service to myself as I was doing my review with Nombuso Vilankulu
Miway insurance has provided a great service to myself as I was doing my review with Nombuso Vilankulu.The service was excellent and she offered ways in which I can save more on my premiums and accesses through Miway insurance.
Helpful (0)
|Replies (0)IB
Inathi B
1 reviews | Active since Jan 2020
6 Feb 2026, 13:17
Miway insurance has provided a great service to myself as I was doing my review with Nombuso Vilankulu
Miway insurance has provided a great service to myself as I was doing my review with Nombuso Vilankulu.The service was excellent and she offered ways in which I can save more on my premiums and accesses through Miway insurance.
0
Replies (0)sL
sibongile L
1 reviews | Active since Jan 2020
28 Jan 2026, 22:55
Nkele Molele from Mway insurance has assisted me in finding nearest assessor for my car
Nkele Molele from Mway insurance has assisted me in finding nearest assessor for my car .Keep up the good work Nkele
Helpful (0)
|Replies (0)sL
sibongile L
1 reviews | Active since Jan 2020
28 Jan 2026, 22:55
Nkele Molele from Mway insurance has assisted me in finding nearest assessor for my car
Nkele Molele from Mway insurance has assisted me in finding nearest assessor for my car .Keep up the good work Nkele
0
Replies (0)RR
RAPODILE R
1 reviews | Active since Jan 2020
23 Jan 2026, 08:35
I was charging my banking details and adding VAP
I was charging my banking details and adding VAP . Spoke to Lulama Mankeya...no1
Helpful (0)
|Replies (0)RR
RAPODILE R
1 reviews | Active since Jan 2020
23 Jan 2026, 08:35
I was charging my banking details and adding VAP
I was charging my banking details and adding VAP . Spoke to Lulama Mankeya...no1
0
Replies (0)A