Redme Note 10 not delivered yet

I would not even give them one star. I ordered a Redme Note 10 on the 5th of July. Paid and received mail confirmation of my order and payment. Today, 7th August no reply or phone yet. Teir whatsapp number is not monitored and they do not reply on that, mail go through but no positive reply and the online chat is a waste from the beginning. The only answers I got from them was at first, riots, then" order not fulfilled" which I new, that is why I querried the delivery. Very very poor service with very good phones.