Steak medium or raw.

Mike's Kitchen recently opened at The Wedge. I thought I should try it with hubby. I ordered the blue cheese and bacon filled. I asked the waiter what medium means before ordering. Slightly pink on the inside no bleeding. I ordered medium. Hubby ordered medium rump. My steak arrived raw, not rare, not blue but raw. I sent it back. By the time it arrived hubby had finished eating plus ten minutes. I'm not interested in an apology or how can we correct this. It's too late. What happened to getting it right the first time.