Department of Military Veterans
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Department of Military Veterans has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Department of Military Veterans across 10 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am a registered military veteran on national military veterans database who app**** for a house in 2014 and since my application was handled at DMV and later when I enquire about my house I was told I am on cross province project and they will revert to me and later again I was told "IT SEEMS I BENEFITTED FROM RDP" but when I request from the office of the minister I was told to go and make investigation while in merafong housing they say there is no house under my name and later I was asked house number 6119 in ext 6 is my house but later the information was taken out of the system while I never benefitted from any housing project! I was called from other number in kimberley they were saying I must come and sign for my house while at dmv the guy called doctor and tinyiko and Alfred maringa knows what happened to my house but dmv is doing nothing about that! The p.a from the minister of defence said I must go and find out if is there any house under my name but they are the ones supposed to go and check on their system and if there they must tell me where is that house! In dmv alot of *******ion is happening and nothing is being done about that! I need my house before I cie so that I can leave my children under a safe roof over their head! Director general mafu even the misters of defence and military veterans are doing nothing about these! It's painful to be told of something that you don't have! When is the apropriate steps going to be taken about that officials! I am hopeless and lost confidence in that self enriching department of military veterans
1 reviews | Active since Jan 2020
I am a registered military veteran on national military veterans database who app**** for a house in 2014 and since my application was handled at DMV and later when I enquire about my house I was told I am on cross province project and they will revert to me and later again I was told "IT SEEMS I BENEFITTED FROM RDP" but when I request from the office of the minister I was told to go and make investigation while in merafong housing they say there is no house under my name and later I was asked house number 6119 in ext 6 is my house but later the information was taken out of the system while I never benefitted from any housing project! I was called from other number in kimberley they were saying I must come and sign for my house while at dmv the guy called doctor and tinyiko and Alfred maringa knows what happened to my house but dmv is doing nothing about that! The p.a from the minister of defence said I must go and find out if is there any house under my name but they are the ones supposed to go and check on their system and if there they must tell me where is that house! In dmv alot of *******ion is happening and nothing is being done about that! I need my house before I cie so that I can leave my children under a safe roof over their head! Director general mafu even the misters of defence and military veterans are doing nothing about these! It's painful to be told of something that you don't have! When is the apropriate steps going to be taken about that officials! I am hopeless and lost confidence in that self enriching department of military veterans
1 reviews | Active since Jan 2020
The military veterans pension fund office in Hatfield,is not helping veterans att all,they give them the run around they font answer phonecalls,the dont respond to email s,they don't assist with the registration application for this fund,staf are so ****** and are not working with this application,but its stated thus is the place to go to,The GPAA - Government Pensions Administration Agency - Republic of South Africa Navigation Military Veterans Pensions The 2011 Military Veterans Act was promulgated into law by the State President, in December 2011. The Act aims to: Establish a framework for the implementation of the national policy and standards governing Military Veterans affairs. Improve the quality of life of Military Veterans and their dependents so they may realize their socio-economic progress. Recognize and honor Military Veterans in life and remembering them in death for their sacrifices on behalf of the nation. The Minister of Defense and Military Veterans has under section 24(1) of the Military Veterans Act, 2011 (Act No. 18 of 2011), made the regulations in the Schedule. Military Veterans submitted a Memorandum of demands to the Presidency. One of the key demands was the urgent implementation of the outstanding Military Veterans Pension benefit. It is now with great pleasure to announce that the Government Pension Administration Agency (GPAA) has been appointed by the Department of Military Veterans (DMV) as the administrator for the Military Veterans Pension. GPAA will effectively accept application forms from the April 26, 2023 by the Military Veterans whom are legible for the Military Veterans Pension Fund. Herewith are the approved application forms to use: Military Veteran - Military Veterans Pension form - MVP01Download Details Spouse or Dependent - Military Veterans Pension Form - MVP02Download Details Completed application form together with the required supporting documents can be submitted at any GPAA offices or emailed to Milvet.applications@gpaa.gov.za Enquiries should be directed to Milvet.enquiries@gpaa.gov.za contact number 080 7723 646 GEPF Resignation Benefits Retirement Benefits Death Benefits Funeral Benefits Transfer to an Approved Fund National Treasury Special Pensions Military Veterans Pensions Military Pensions Injury on Duty (IOD) Medical Subsidy Associated Institutions Pension Fund (AIPF) Temporary Employees Pension Fund (TEPF) Do you want to know more? Contact Us So I've been up and down for 2 years now still cant apply for registration,soit takes minimum 6 months after registration was done ,then after registration you apply for the pension,it takes minimum 1 year,then for each application it takes minimum 6 months ,thus only applies to white applicants,but apla,mk,etc etc all these ****** communist groups ,are getting one on one assistance in a office tops 4 weeks they have everything,firms printed specially,help with forms ,hand in applications all in one place,no problem,they where not in the South African military before 1994,but are assisted like royalty,even children get royal treatment,with study applications,etc .this is unfair and direct ******
1 reviews | Active since Jan 2020
The military veterans pension fund office in Hatfield,is not helping veterans att all,they give them the run around they font answer phonecalls,the dont respond to email s,they don't assist with the registration application for this fund,staf are so ****** and are not working with this application,but its stated thus is the place to go to,The GPAA - Government Pensions Administration Agency - Republic of South Africa Navigation Military Veterans Pensions The 2011 Military Veterans Act was promulgated into law by the State President, in December 2011. The Act aims to: Establish a framework for the implementation of the national policy and standards governing Military Veterans affairs. Improve the quality of life of Military Veterans and their dependents so they may realize their socio-economic progress. Recognize and honor Military Veterans in life and remembering them in death for their sacrifices on behalf of the nation. The Minister of Defense and Military Veterans has under section 24(1) of the Military Veterans Act, 2011 (Act No. 18 of 2011), made the regulations in the Schedule. Military Veterans submitted a Memorandum of demands to the Presidency. One of the key demands was the urgent implementation of the outstanding Military Veterans Pension benefit. It is now with great pleasure to announce that the Government Pension Administration Agency (GPAA) has been appointed by the Department of Military Veterans (DMV) as the administrator for the Military Veterans Pension. GPAA will effectively accept application forms from the April 26, 2023 by the Military Veterans whom are legible for the Military Veterans Pension Fund. Herewith are the approved application forms to use: Military Veteran - Military Veterans Pension form - MVP01Download Details Spouse or Dependent - Military Veterans Pension Form - MVP02Download Details Completed application form together with the required supporting documents can be submitted at any GPAA offices or emailed to Milvet.applications@gpaa.gov.za Enquiries should be directed to Milvet.enquiries@gpaa.gov.za contact number 080 7723 646 GEPF Resignation Benefits Retirement Benefits Death Benefits Funeral Benefits Transfer to an Approved Fund National Treasury Special Pensions Military Veterans Pensions Military Pensions Injury on Duty (IOD) Medical Subsidy Associated Institutions Pension Fund (AIPF) Temporary Employees Pension Fund (TEPF) Do you want to know more? Contact Us So I've been up and down for 2 years now still cant apply for registration,soit takes minimum 6 months after registration was done ,then after registration you apply for the pension,it takes minimum 1 year,then for each application it takes minimum 6 months ,thus only applies to white applicants,but apla,mk,etc etc all these ****** communist groups ,are getting one on one assistance in a office tops 4 weeks they have everything,firms printed specially,help with forms ,hand in applications all in one place,no problem,they where not in the South African military before 1994,but are assisted like royalty,even children get royal treatment,with study applications,etc .this is unfair and direct ******
1 reviews | Active since Jan 2020
I have been trying, since 2015, that is 10 years, to register with the military veterans department as a military veteran and to receive my pension and other benefits that i am entitled to, to no avail. I have submitted all my documents and all necessary paperwork, 5 or 6 times over the last 10 years. But i get no help. Not one person is prepared to take responsibility for this travesty and resolve the problem. They just blow you off or do not answer your calls or emails. Some even delete them without reading it. How many other people are in the same situation that i am in. Its incredible, they want my pay slips from 1977 to 1983 40 years ago, yet an MK comrade who has no pays lips and does not need to do produce the pay slips. Archives cant even give them to me. They have all my discharge papers and all my SANDF paperwork, but no Persol details, EP command says they don't have records going that far back.🤬 This department is a disgrace. 🤬😢 They say they have resolved all queries to date, what a lie, mine has not been resolved. Archives don't help Veterans Ombudsman does not help Military veterans Department don't help Ministers and Deputy ministers are of no help Local branch managers are no help Am i being victimized because I am white???????
1 reviews | Active since Jan 2020
I have been trying, since 2015, that is 10 years, to register with the military veterans department as a military veteran and to receive my pension and other benefits that i am entitled to, to no avail. I have submitted all my documents and all necessary paperwork, 5 or 6 times over the last 10 years. But i get no help. Not one person is prepared to take responsibility for this travesty and resolve the problem. They just blow you off or do not answer your calls or emails. Some even delete them without reading it. How many other people are in the same situation that i am in. Its incredible, they want my pay slips from 1977 to 1983 40 years ago, yet an MK comrade who has no pays lips and does not need to do produce the pay slips. Archives cant even give them to me. They have all my discharge papers and all my SANDF paperwork, but no Persol details, EP command says they don't have records going that far back.🤬 This department is a disgrace. 🤬😢 They say they have resolved all queries to date, what a lie, mine has not been resolved. Archives don't help Veterans Ombudsman does not help Military veterans Department don't help Ministers and Deputy ministers are of no help Local branch managers are no help Am i being victimized because I am white???????
1 reviews | Active since Jan 2020
Good day, I am registered as a military veteran on their database. I have app**** several times and December 2023 I app**** again for the health services. I have phoned and sent several emails,nobody answers the phone, nobody response to emails and WhatsApp. I don't know what the problem is.? I completed the application that was sent to me and returned the completed forms in December. It is March and still no communication from them. Don't even deserve any stars,for poor communication, it's a shame. We fought for this country and that's the appreciation that we get. Very disappointed in this service. Thank you Walter
1 reviews | Active since Jan 2020
Good day, I am registered as a military veteran on their database. I have app**** several times and December 2023 I app**** again for the health services. I have phoned and sent several emails,nobody answers the phone, nobody response to emails and WhatsApp. I don't know what the problem is.? I completed the application that was sent to me and returned the completed forms in December. It is March and still no communication from them. Don't even deserve any stars,for poor communication, it's a shame. We fought for this country and that's the appreciation that we get. Very disappointed in this service. Thank you Walter
1 reviews | Active since Jan 2020
All about the promises of mitary vetran pension. All due for payout 1 Dec. 2022 1.st was promised R15000pm And once off R144000 Lumsum. 2. Application submited from 1 Jan 2023. All payout will be back payabke from 1 Dec. 2023. 3. Now 12 month's down line stil no pay out. You contact GPAA OFFICE The answer is they waiting DMV to give go ahead. Status as per consultant at GPAA OFFICE IS. " Sir we received your applicatiin 100% no shortche of documents and applicatiin form 100% corrected completed - your application been approved. Now pending prossesing." I have send also the GPAA OffIcial banK form by Courtier GPAA confirmend the have received the document. My application is with them since Jan 2023. When U phone the answers remain " prosessing pending wauting for them to give authorisation to payout. I ask who are the they. The answer is Hmmmm Hmmmm. HMMM. THEN I REPLY IS IT DMV. then they say yes.... ? Now we see that the pay put wil have back payout ...? The media statesment go around that DMV user R30 million of the mil.vet money for furniture..? How true or trustebil this is are a ?. But however where there is somek there are a fire...? why not any more the promesed R1500pm and the R144000 lumpsum. Why not the back payout as promised from 1 Dec. 2022. The mil.vet amount is now set to SASSA OLD AGGED value X 2.5 and if you receive SASSA The sassa amond will be deducted. If you receive a any ather form of income above the tresh hold the Mil.vet pension will not be granted. MAIN QUESTION WHY DO IT TAKE SO LONG TO APPROVE, PROSES AND AURORISING AND IMPLEMENT THE PAYOUT. and why not backpay from 1 Dec. 2022 as originaly been approved and been Govermented Gazzeded. Why have a new Giverment gazet was done to alter alk the originak promises. To be less. Is it the reason of the nR30million story.. ?? Mil.Vet money use for furniture in stead for the orriginal mil.vet payolts.....? pensiontegulationdinputs@dmv.gov.za milvet.applications@gpaa.gov.za
1 reviews | Active since Jan 2020
All about the promises of mitary vetran pension. All due for payout 1 Dec. 2022 1.st was promised R15000pm And once off R144000 Lumsum. 2. Application submited from 1 Jan 2023. All payout will be back payabke from 1 Dec. 2023. 3. Now 12 month's down line stil no pay out. You contact GPAA OFFICE The answer is they waiting DMV to give go ahead. Status as per consultant at GPAA OFFICE IS. " Sir we received your applicatiin 100% no shortche of documents and applicatiin form 100% corrected completed - your application been approved. Now pending prossesing." I have send also the GPAA OffIcial banK form by Courtier GPAA confirmend the have received the document. My application is with them since Jan 2023. When U phone the answers remain " prosessing pending wauting for them to give authorisation to payout. I ask who are the they. The answer is Hmmmm Hmmmm. HMMM. THEN I REPLY IS IT DMV. then they say yes.... ? Now we see that the pay put wil have back payout ...? The media statesment go around that DMV user R30 million of the mil.vet money for furniture..? How true or trustebil this is are a ?. But however where there is somek there are a fire...? why not any more the promesed R1500pm and the R144000 lumpsum. Why not the back payout as promised from 1 Dec. 2022. The mil.vet amount is now set to SASSA OLD AGGED value X 2.5 and if you receive SASSA The sassa amond will be deducted. If you receive a any ather form of income above the tresh hold the Mil.vet pension will not be granted. MAIN QUESTION WHY DO IT TAKE SO LONG TO APPROVE, PROSES AND AURORISING AND IMPLEMENT THE PAYOUT. and why not backpay from 1 Dec. 2022 as originaly been approved and been Govermented Gazzeded. Why have a new Giverment gazet was done to alter alk the originak promises. To be less. Is it the reason of the nR30million story.. ?? Mil.Vet money use for furniture in stead for the orriginal mil.vet payolts.....? pensiontegulationdinputs@dmv.gov.za milvet.applications@gpaa.gov.za
1 reviews | Active since Jan 2020
1 star is already incorrect.They do not even deserve it. Since the 23 -08-2023 No responce or any reply. 😱🤬😡 Any suggestion of a better procedure to get the correct action since 16 years, 🥺 is a long time. Why does the law keep on failing to protect law abiding citizens and their human rights???. 🧐🤔
1 reviews | Active since Jan 2020
1 star is already incorrect.They do not even deserve it. Since the 23 -08-2023 No responce or any reply. 😱🤬😡 Any suggestion of a better procedure to get the correct action since 16 years, 🥺 is a long time. Why does the law keep on failing to protect law abiding citizens and their human rights???. 🧐🤔
1 reviews | Active since Jan 2020
I am a law abiding citizen Bloemfontein. It is now 16 years that I have been unsuccessful to be registered as a veteran according to the law of SA which allows me to apply for benefits. I am poor and my health has deteriorated .I app**** online twice, app**** via email many times including all certified documents and also whatsapp many messages. It shows that messages were read as confirmation yet no reply from Bloemfontein and head offices departments . I delivered my application for Medical assistance and housing personally to the Bloemfontein office about 5 days ago but no 1 is replying to my whatsapp messages. Departments demand that I speak over the cell phone even though I informed them on all occasions that I am deaf. According to SA law it is ******* to discriminate against any persons with any physical disabilities . This is the kind of treatment that no senior ,deaf veteran citizen deserves at the age of 61. My many years of service locally and on the different borders are and is not appreciated. I hate to be known as a white South African citizen Amen 🥺
1 reviews | Active since Jan 2020
I am a law abiding citizen Bloemfontein. It is now 16 years that I have been unsuccessful to be registered as a veteran according to the law of SA which allows me to apply for benefits. I am poor and my health has deteriorated .I app**** online twice, app**** via email many times including all certified documents and also whatsapp many messages. It shows that messages were read as confirmation yet no reply from Bloemfontein and head offices departments . I delivered my application for Medical assistance and housing personally to the Bloemfontein office about 5 days ago but no 1 is replying to my whatsapp messages. Departments demand that I speak over the cell phone even though I informed them on all occasions that I am deaf. According to SA law it is ******* to discriminate against any persons with any physical disabilities . This is the kind of treatment that no senior ,deaf veteran citizen deserves at the age of 61. My many years of service locally and on the different borders are and is not appreciated. I hate to be known as a white South African citizen Amen 🥺
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