Milkwood Manor On Sea
Claimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Milkwood Manor On Sea
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Elzé Swart
1 reviews | Active since Jan 2020
3 Jan 2025, 05:34
Disappointing Stay – Not Worth the 4 Stars
I had high expectations for Milkwood Manor Hotel, but unfortunately, my experience fell far short of what a 4-star establishment should offer. Firstly, the restaurant was inexplicably closed during my stay. A key reason for choosing a hotel with a restaurant is the convenience of dining on-site. The lack of this essential service was not communicated beforehand, which left me scrambling for alternatives. Secondly, the room lacked basic amenities. There were not enough towels provided, which is an inexcusable oversight for a supposedly premium hotel. Guests shouldn’t have to request something as standard as towels – these should be readily available. On top of this, there was virtually no service to speak of. Staff were unhelpful and seemed indifferent to guests' needs. Simple requests went unanswered, and there was a general lack of attentiveness throughout my stay. While the property itself may look appealing at first glance, the poor management and lack of services significantly diminish its value. Milkwood Manor is far from deserving of its 4-star rating, and I cannot recommend it to anyone expecting even a basic level of comfort and service.
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Elzé Swart
1 reviews | Active since Jan 2020
3 Jan 2025, 05:34
Disappointing Stay – Not Worth the 4 Stars
I had high expectations for Milkwood Manor Hotel, but unfortunately, my experience fell far short of what a 4-star establishment should offer. Firstly, the restaurant was inexplicably closed during my stay. A key reason for choosing a hotel with a restaurant is the convenience of dining on-site. The lack of this essential service was not communicated beforehand, which left me scrambling for alternatives. Secondly, the room lacked basic amenities. There were not enough towels provided, which is an inexcusable oversight for a supposedly premium hotel. Guests shouldn’t have to request something as standard as towels – these should be readily available. On top of this, there was virtually no service to speak of. Staff were unhelpful and seemed indifferent to guests' needs. Simple requests went unanswered, and there was a general lack of attentiveness throughout my stay. While the property itself may look appealing at first glance, the poor management and lack of services significantly diminish its value. Milkwood Manor is far from deserving of its 4-star rating, and I cannot recommend it to anyone expecting even a basic level of comfort and service.
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TERESA C
1 reviews | Active since Jan 2020
23 Dec 2015, 20:42
DOUBLE BOOK ROOM TYPE MOVE TO CHEAPER ROOM
I BOOKED ACCOMODATION VIA [URL Removed] FOR PLETTENBERG BAY. ON THE MORNING OF OUR DEPARTURE WE WERE TOLD BY MILKWOOD MANOR ON SEA THEY MADE A DOUBLE BOOKING FOR THE ROOM TYPE WE BOOKED, WHICH THEY TOOK FULL PAYMENT FOR IN AUGUST OF THIS YEAR FOR DECEMBER BOOKING, AND WE WILL NO LONGER BE STAYING IN SEA FACING ROOMS BUT WILL NOW BE STAYING IN INLAND AND LAGOON FACING ROOMS. EVEN THOUGH THE AMOUNT TAKEN OFF MY CREDIT CARD IN AUGUST WERE FOR SEAFACING ROOMS, WHEN I ASKED TO SPEAK TO THE OWNER I WAS TOLD THE OWNER IS RUNNING ERRANTS TWO HOURS LATER WHEN I ASKED TO SPEAK TO THE OWNER I WAS TOLD THE OWNER HAS CANCER AND CAN'T SPEAK TO ME, BUT SAID THEY WILL REFUND US THE DIFFERENCE BETWEEN THE SEAFACING ROOMS AND THE ROOMS THEY NOW HAVE AVAILBALE AS WELL AS GIVE US A VOUCHER OF R1,000 FOR DINNER. I THEN DECIDED TO FIND ALERNATIVE ACCOMODATION AND HAD TO PAY AGAIN FOR ACCOMODATION. MILKWOOD MANOR ONLY REFUNDED ME 5 DAYS LATER.
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TERESA C
1 reviews | Active since Jan 2020
23 Dec 2015, 20:42
DOUBLE BOOK ROOM TYPE MOVE TO CHEAPER ROOM
I BOOKED ACCOMODATION VIA [URL Removed] FOR PLETTENBERG BAY. ON THE MORNING OF OUR DEPARTURE WE WERE TOLD BY MILKWOOD MANOR ON SEA THEY MADE A DOUBLE BOOKING FOR THE ROOM TYPE WE BOOKED, WHICH THEY TOOK FULL PAYMENT FOR IN AUGUST OF THIS YEAR FOR DECEMBER BOOKING, AND WE WILL NO LONGER BE STAYING IN SEA FACING ROOMS BUT WILL NOW BE STAYING IN INLAND AND LAGOON FACING ROOMS. EVEN THOUGH THE AMOUNT TAKEN OFF MY CREDIT CARD IN AUGUST WERE FOR SEAFACING ROOMS, WHEN I ASKED TO SPEAK TO THE OWNER I WAS TOLD THE OWNER IS RUNNING ERRANTS TWO HOURS LATER WHEN I ASKED TO SPEAK TO THE OWNER I WAS TOLD THE OWNER HAS CANCER AND CAN'T SPEAK TO ME, BUT SAID THEY WILL REFUND US THE DIFFERENCE BETWEEN THE SEAFACING ROOMS AND THE ROOMS THEY NOW HAVE AVAILBALE AS WELL AS GIVE US A VOUCHER OF R1,000 FOR DINNER. I THEN DECIDED TO FIND ALERNATIVE ACCOMODATION AND HAD TO PAY AGAIN FOR ACCOMODATION. MILKWOOD MANOR ONLY REFUNDED ME 5 DAYS LATER.
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