Darren leaves you with more problems than solutions!

Darren came to chop out both my shower floors as there was a waterproofing issue under the tiles that needed fixing. He managed to crack 1 big tile which he didn’t come to tell me about, I had to find it myself. When I asked what had happened he said “don’t worry, my tiling guy said he can fix it” Once he left and I already paid him 50%, he asked for the rest of the payment. When I asked him to amend the quote as he only worked for 1.5 days and only bill me for 2 days as opposed to 4 for each shower. He started arguing with me and I said, but you cracked a tile? So he said he’ll give me 10% discount. Only the day after when I started cleaning my shower floor did I notice he had actually cracked another tile AND chipped the tile edging! He never apologised for anything and just left the mess for his waterproofing / tiling guy to sort out… I am now in the position where I must use 3 of my old tiles - all different shade to the cracked ones - for the tiler to use to replace what is broken. Darren shows awfully poor workmanship by leaving you with more problems than solutions and over charges!!