The proof of a company's service, is how they react when there is an issue.

If there was a zero rating i would provide this.

This company is very accomodating if all goes right. Beware if there are issues. You will be ignored as have i been. I paid and shipped my bike down woth them to CPT. Around Beaufort west the transporter was involve din an accident with all the d]bikes including my highly customized Harley. This can happen however there is a way to deal with is professional. I decided to claim from my own insurance to try speed up the repairs and paid the excess. After speaking to Rillete to see if they open to arrange a credit shipment rather than refunding , Rillete confirmed the e-mail for me to send in writing. I gave up with Rillette and copying Milly on multiple e-mail requests for a credit to ship my bike again went unanswered. I didn't even ask for my excess back from them, yet they chose to ignore me.

They can promise all the insurance cover and flash that they want , the proof of a company's service is how they react when there is an issue.

This company's reaction is to ignore.