MI
Mimmos Italian Family Restaurant
Claimed Business
MI
Mimmos Italian Family Restaurant
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Mimmos Italian Family Restaurant
Mimmos Italian Family Restaurant has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Mimmos Italian Family Restaurant across 167 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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basil S
1 reviews | Active since Jan 2020
16 Sept 2025, 06:24
Mimmo's Gateway, A memorable experience - FOR ALL THE WRONG REASONS
That it was virtually empty while its neighbours were buzzing, should have been a warning, but the charming welcome and smile of Sam the waitron, displaced our concerns. Sam was attentive and gracious. My wife ordered a 200g fillet and I, a spatch**** chicken, each with chips and vegetables as sides. I made a point of verifying that the chicken would not simply be warmed over and that it would be grilled, over an open flame, Portugese style. Almost indignantly I was assured on both counts that "we cook everything from fresh" and that it was open-flame grilled. I then ordered a glass of water with ice and lemon....."We don't serve tap water because of pollution". I was somewhat surprised but regarded that as mimmos going the extra mile to assure patron health/safety. I ordered bottled water. 20 mins plus later the food arrived which I regarded as being a reasonable wait, given that the chicken was grilled from fresh. BIG MISTAKE! The only thing that was remotely warm on my plate was the chips. Both the chicken and the veges were tepid. The chicken was tough and dry and had obviously been warmed-over and simply drizzled after the fact as opposed to being basted with the mild peri peri sauce. The squash and creamed-spinach were cold and coagulated, warmed only by the presence of the chips. The fillet likewise was lukewarm and the vegetable sides, similarly cold. The only fare the chef got right was the chips. Both plates were returned to be heated....Where the miracle of microwave technology went to work, ensuring that everything was piping hot and guaranteeing that the steak would be overcooked and tough. It takes some skill to transform fillet steak into shoe-leather and Grilled chicken into something resembling a marsh-bog victim but all congratulations to Mimmo's, who excelled on both counts. The manageress sensing my dissatisfaction, and after appearing to listen attentively to my list of complaints, apologised insincerely in an almost bored manner, undertook to convey the litany of complaints to the grill and expressed her hope that we would return again. FAT CHANCE! What I will do is ensure that everyone I speak to in future about restaurants in Gateway will be told of this experience.
Helpful (0)
|Replies (0)bS
basil S
1 reviews | Active since Jan 2020
16 Sept 2025, 06:24
Mimmo's Gateway, A memorable experience - FOR ALL THE WRONG REASONS
That it was virtually empty while its neighbours were buzzing, should have been a warning, but the charming welcome and smile of Sam the waitron, displaced our concerns. Sam was attentive and gracious. My wife ordered a 200g fillet and I, a spatch**** chicken, each with chips and vegetables as sides. I made a point of verifying that the chicken would not simply be warmed over and that it would be grilled, over an open flame, Portugese style. Almost indignantly I was assured on both counts that "we cook everything from fresh" and that it was open-flame grilled. I then ordered a glass of water with ice and lemon....."We don't serve tap water because of pollution". I was somewhat surprised but regarded that as mimmos going the extra mile to assure patron health/safety. I ordered bottled water. 20 mins plus later the food arrived which I regarded as being a reasonable wait, given that the chicken was grilled from fresh. BIG MISTAKE! The only thing that was remotely warm on my plate was the chips. Both the chicken and the veges were tepid. The chicken was tough and dry and had obviously been warmed-over and simply drizzled after the fact as opposed to being basted with the mild peri peri sauce. The squash and creamed-spinach were cold and coagulated, warmed only by the presence of the chips. The fillet likewise was lukewarm and the vegetable sides, similarly cold. The only fare the chef got right was the chips. Both plates were returned to be heated....Where the miracle of microwave technology went to work, ensuring that everything was piping hot and guaranteeing that the steak would be overcooked and tough. It takes some skill to transform fillet steak into shoe-leather and Grilled chicken into something resembling a marsh-bog victim but all congratulations to Mimmo's, who excelled on both counts. The manageress sensing my dissatisfaction, and after appearing to listen attentively to my list of complaints, apologised insincerely in an almost bored manner, undertook to convey the litany of complaints to the grill and expressed her hope that we would return again. FAT CHANCE! What I will do is ensure that everyone I speak to in future about restaurants in Gateway will be told of this experience.
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Replies (0)JR
Julie R
1 reviews | Active since Jan 2020
9 Jun 2025, 17:27
Disgusting service and food
This afternoon at Mimmo's Gateway we ordered a pizza along with other meals. The pizza was served with lettuce and chopped tomatoes on top of it. When we asked the waiter why it's like that he said it garnish. We asked him who puts so much of garnish on a meal to which he grinned. Whilst my husband had a slice, he found it too messy and all the toppings lept falling into his plate and also on his clothes. He asked then waiter who servers pizza like this to which he rep**** that the pizza is advertising on the menu with raw tomatoes so when we looked at the menu, it didn't mention anything about raw. My husband asked for the manager who looked at us as if we were dumb for complaining about the excessive lettuce and raw tomatoes on the pizza. At this point only two slices were taken out from there but the manager refused to change it or make a change to it. We were charged full price for the pizza. We told them to take it and dispose of that nonsense because nobody eats **** like that. Also we were charged for sauce that we never ordered or ate for that matter
Helpful (0)
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Julie R
1 reviews | Active since Jan 2020
9 Jun 2025, 17:27
Disgusting service and food
This afternoon at Mimmo's Gateway we ordered a pizza along with other meals. The pizza was served with lettuce and chopped tomatoes on top of it. When we asked the waiter why it's like that he said it garnish. We asked him who puts so much of garnish on a meal to which he grinned. Whilst my husband had a slice, he found it too messy and all the toppings lept falling into his plate and also on his clothes. He asked then waiter who servers pizza like this to which he rep**** that the pizza is advertising on the menu with raw tomatoes so when we looked at the menu, it didn't mention anything about raw. My husband asked for the manager who looked at us as if we were dumb for complaining about the excessive lettuce and raw tomatoes on the pizza. At this point only two slices were taken out from there but the manager refused to change it or make a change to it. We were charged full price for the pizza. We told them to take it and dispose of that nonsense because nobody eats **** like that. Also we were charged for sauce that we never ordered or ate for that matter
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Replies (0)KG
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Lesinda C
1 reviews | Active since Jan 2020
9 Jan 2024, 10:18
Mimmos not so great like before
Tuesday 09/01/24 its hot we tired of walking in Gateway mall we hungry so we decided to go to mimmos and have a pizza and a burger 🍔 Just a normal med size Regina but almost no mushrooms on the pizza shocking and the burger pattie was so small ... its absolutely crazy I will never visit mimmos again.
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Lesinda C
1 reviews | Active since Jan 2020
9 Jan 2024, 10:18
Mimmos not so great like before
Tuesday 09/01/24 its hot we tired of walking in Gateway mall we hungry so we decided to go to mimmos and have a pizza and a burger 🍔 Just a normal med size Regina but almost no mushrooms on the pizza shocking and the burger pattie was so small ... its absolutely crazy I will never visit mimmos again.
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Replies (0)DP
BJ
Busi J
1 reviews | Active since Jan 2020
22 Sept 2023, 20:11
Horrible service I never experienced it
I just went mimmos restaurant gateway before 21:00 pm today. A waitress come to us with menu after 10 minutes already. After she took our order she left us on the table for ever. Until we decided to leave around 21:40pm. because we already been waiting so long. I never experience this horrible service like this. How many people who have the same challenge daily basis.
Helpful (0)
|Replies (0)BJ
Busi J
1 reviews | Active since Jan 2020
22 Sept 2023, 20:11
Horrible service I never experienced it
I just went mimmos restaurant gateway before 21:00 pm today. A waitress come to us with menu after 10 minutes already. After she took our order she left us on the table for ever. Until we decided to leave around 21:40pm. because we already been waiting so long. I never experience this horrible service like this. How many people who have the same challenge daily basis.
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Replies (0)KP
Kubashan P
1 reviews | Active since Jan 2020
15 Jul 2023, 20:54
Poor management and customer service
Today I went to mimmos gateway there service is pathetic first my beer was given to another table when I ask about it they brought my beer from that table then my pizza was given to another table and when I asked they brought me a pizza that I didn't order and told me that my pizza was given to another table and they are sorry about it we called the manager by the name Lungie and she was going to come back to us but did not come back to us we had to call the shop to speak to her and at the end of it we were charged for things that we didn't eat lucky I saw the slip and asked the waitress was is the items we were being charged for because we didn't eat those things that was on the slip she apologized and said she will deduct those things and only pay for what we ate . I will never recommend anyone to eat in that place ever again.what a waste of time and poor management .
Helpful (0)
|Replies (0)KP
Kubashan P
1 reviews | Active since Jan 2020
15 Jul 2023, 20:54
Poor management and customer service
Today I went to mimmos gateway there service is pathetic first my beer was given to another table when I ask about it they brought my beer from that table then my pizza was given to another table and when I asked they brought me a pizza that I didn't order and told me that my pizza was given to another table and they are sorry about it we called the manager by the name Lungie and she was going to come back to us but did not come back to us we had to call the shop to speak to her and at the end of it we were charged for things that we didn't eat lucky I saw the slip and asked the waitress was is the items we were being charged for because we didn't eat those things that was on the slip she apologized and said she will deduct those things and only pay for what we ate . I will never recommend anyone to eat in that place ever again.what a waste of time and poor management .
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