M&
Mini & French Citi
Claimed Business
M&
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Mini & French Citi
Mini & French Citi has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Mini & French Citi across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Selloane M
1 reviews | Active since Jan 2020
26 May 2025, 13:40
Happy client
Thank you Mini French I bought petrol pump for Citroen ds5 THP sport 2015 model and I am very happy it works perfectly fine🎉❤️thank you Lloyd for your good service
Helpful (0)
|Replies (0)SM
Selloane M
1 reviews | Active since Jan 2020
26 May 2025, 13:40
Happy client
Thank you Mini French I bought petrol pump for Citroen ds5 THP sport 2015 model and I am very happy it works perfectly fine🎉❤️thank you Lloyd for your good service
0
Replies (0)SM
Siphesihle M
1 reviews | Active since Jan 2020
30 Mar 2025, 20:02
Brilliant mini and french citi team
I want to thank Lloyd and his team from mini and french citi for their professional and prompt help. I ordered a used heatercore for my Peugeot 206 1.4 and got it the next day in a brilliant condition and it works perfectly.
Helpful (0)
|Replies (0)SM
Siphesihle M
1 reviews | Active since Jan 2020
30 Mar 2025, 20:02
Brilliant mini and french citi team
I want to thank Lloyd and his team from mini and french citi for their professional and prompt help. I ordered a used heatercore for my Peugeot 206 1.4 and got it the next day in a brilliant condition and it works perfectly.
0
Replies (0)DE
Deon E
1 reviews | Active since Jan 2020
6 Feb 2025, 19:06
Do NOT do business with Mini & French Citi! You will certainly regret it BIG TIME!
I was warned not to deal with this business, but as I was desperate & unable to get the part I needed elsewhere, I regretfully took a chance, and it blew up in my face. I bought a Peugeot aircon pump from this business under the premise that it was working 100%. I pd R1400 for same and took it to a workshop to be installed and filled with gas (costing me R1100 - now lost), but it was a faulty part, I returned same to Mini & French, who later yesterday messaged me to say they have another pump who works 100%, which I collected today. The manager Megan sent me to Hilton @ HVN Auto Repair (excellent service) , who discovered that it was not the pump that was faulty, but a sensor (Ambient sensor) that was the problem. I tried to return the aircon pump at Mini & French (unused & in same condition as I bought it), but the manager Megan was extremely rude, saying that she spoke to the owner, Donovan, who said they will not refund me for the pump I did not need. She told me I could do with the pump whatever I wanted, they would not refund me or even exchange same for an ambient sensor (which she at first told me cost R350 and then her "boss" overruled her, saying the price was R750??) THIS BUSINESS IS CONTRAVENING THE RULES OF THE CONSUMER PROTECTION ACT. I will contact the Consumer Goods & Services Ombud to lay a complaint forthwith. The act overrules any so-called rules any company makes to circumvent the rules of the ACT. They are ********* sharks. It seems there are countless complaints on Hello Peter about this company. One of the mechanics I met during this process told me he lost R50,000 on an engine that he bought from Mini & French which was cracked, but they refused to exchange the engine or refund him, saying that he "opened" the "package"/ engine already. Now I ask you, how long should Mini & French get away with literally pocketing money at consumers' expense. It is time something is done to expose them. I will go out of my way to warn the public against this business!
Helpful (0)
|Replies (0)DE
Deon E
1 reviews | Active since Jan 2020
6 Feb 2025, 19:06
Do NOT do business with Mini & French Citi! You will certainly regret it BIG TIME!
I was warned not to deal with this business, but as I was desperate & unable to get the part I needed elsewhere, I regretfully took a chance, and it blew up in my face. I bought a Peugeot aircon pump from this business under the premise that it was working 100%. I pd R1400 for same and took it to a workshop to be installed and filled with gas (costing me R1100 - now lost), but it was a faulty part, I returned same to Mini & French, who later yesterday messaged me to say they have another pump who works 100%, which I collected today. The manager Megan sent me to Hilton @ HVN Auto Repair (excellent service) , who discovered that it was not the pump that was faulty, but a sensor (Ambient sensor) that was the problem. I tried to return the aircon pump at Mini & French (unused & in same condition as I bought it), but the manager Megan was extremely rude, saying that she spoke to the owner, Donovan, who said they will not refund me for the pump I did not need. She told me I could do with the pump whatever I wanted, they would not refund me or even exchange same for an ambient sensor (which she at first told me cost R350 and then her "boss" overruled her, saying the price was R750??) THIS BUSINESS IS CONTRAVENING THE RULES OF THE CONSUMER PROTECTION ACT. I will contact the Consumer Goods & Services Ombud to lay a complaint forthwith. The act overrules any so-called rules any company makes to circumvent the rules of the ACT. They are ********* sharks. It seems there are countless complaints on Hello Peter about this company. One of the mechanics I met during this process told me he lost R50,000 on an engine that he bought from Mini & French which was cracked, but they refused to exchange the engine or refund him, saying that he "opened" the "package"/ engine already. Now I ask you, how long should Mini & French get away with literally pocketing money at consumers' expense. It is time something is done to expose them. I will go out of my way to warn the public against this business!
0
Replies (0)PR
Pravesh R
1 reviews | Active since Jan 2020
24 Oct 2024, 06:53
Shy away you will not be disappointed.
I strongly recommend everyone take their business anywhere else. These folks are as dubious as a three-dollar bill and have a PhD in customer manipulation. The moment your hard-earned cash crosses their path, you might as well wave it a heartfelt goodbye. As for their corporate ethics, well, let's just say if you're searching for integrity, you’re in the wrong place. And customer rights? They’ve taken that concept, packed it up, and shipped it to the Bermuda Triangle.
Helpful (0)
|Replies (0)PR
Pravesh R
1 reviews | Active since Jan 2020
24 Oct 2024, 06:53
Shy away you will not be disappointed.
I strongly recommend everyone take their business anywhere else. These folks are as dubious as a three-dollar bill and have a PhD in customer manipulation. The moment your hard-earned cash crosses their path, you might as well wave it a heartfelt goodbye. As for their corporate ethics, well, let's just say if you're searching for integrity, you’re in the wrong place. And customer rights? They’ve taken that concept, packed it up, and shipped it to the Bermuda Triangle.
0
Replies (0)TM
Tshwarelo M
1 reviews | Active since Jan 2020
22 Oct 2024, 09:14
Mini & french citi is the worst
I bought an engine for may car this year July so far they have given me 4 faulty engines and I have asked for my money back but they don't want to refund me. the manager is a very rude lady who doesn't want to help me with anything.
Helpful (0)
|Replies (0)TM
Tshwarelo M
1 reviews | Active since Jan 2020
22 Oct 2024, 09:14
Mini & french citi is the worst
I bought an engine for may car this year July so far they have given me 4 faulty engines and I have asked for my money back but they don't want to refund me. the manager is a very rude lady who doesn't want to help me with anything.
0
Replies (0)TJ
T J
1 reviews | Active since Jan 2020
7 Oct 2024, 11:32
STAY FAR AWAY.....
Sell you "new part" which are in actual fact refurbs, provide 6 months guarantee, part breaks within 4 months, they dont cover it, part cost R10 500. Lodged complaint with MIOSA, which they have also ignored. STAY AWAY!!!!!
Helpful (0)
|Replies (0)TJ
T J
1 reviews | Active since Jan 2020
7 Oct 2024, 11:32
STAY FAR AWAY.....
Sell you "new part" which are in actual fact refurbs, provide 6 months guarantee, part breaks within 4 months, they dont cover it, part cost R10 500. Lodged complaint with MIOSA, which they have also ignored. STAY AWAY!!!!!
0
Replies (0)LJ
Linden J
1 reviews | Active since Jan 2020
7 Oct 2024, 11:17
Terrible Service
Terrible Service. Sold me a "New" part that was actually just refurbished. I have in writing where they guarantee the part for 6 months, when it fails after 4 months they just refuse to assist. Case now with the Ombudsman which they also just ignore when they are in the wrong.
Helpful (0)
|Replies (0)LJ
Linden J
1 reviews | Active since Jan 2020
7 Oct 2024, 11:17
Terrible Service
Terrible Service. Sold me a "New" part that was actually just refurbished. I have in writing where they guarantee the part for 6 months, when it fails after 4 months they just refuse to assist. Case now with the Ombudsman which they also just ignore when they are in the wrong.
0
Replies (0)HS
Hein S
1 reviews | Active since Jan 2020
6 Oct 2023, 13:32
Mini and French is the BEST!
I have never felt so welcomed at a spares shop in my life! If I need anything else for my Car, This is the place I will go! The service was excellent even though they were a few people short, plus they helped me with everything that I needed and could answer any Questions I had. Their prices are also budget friendly! Mini and French is definitely the BEST!!
Helpful (0)
|Replies (0)HS
Hein S
1 reviews | Active since Jan 2020
6 Oct 2023, 13:32
Mini and French is the BEST!
I have never felt so welcomed at a spares shop in my life! If I need anything else for my Car, This is the place I will go! The service was excellent even though they were a few people short, plus they helped me with everything that I needed and could answer any Questions I had. Their prices are also budget friendly! Mini and French is definitely the BEST!!
0
Replies (0)