MIRRAW REQUESTS IDENTITY CONFIRMATION

Good Day I purchased in July 2023 and had no hassles receiving my order. However, my current order was placed on 23.06.2024 and delivery was confirmed for 15.07.2024. However, before my order was couriered, Mirraw have requested proof of identification from me in order for me to receive my order. I did not send it as I felt it was not safe. I have tracked my order and it is currently in South Africa and is being HELD FOR INSPECTION. Kindly advise if anyone else has had this experience. I have contacted Atlantic couriers and Mirraw regarding this. Mirraw is still sending emails requesting proof of identity. Can someone advise if they have also faced a situation like this. Thank you.