Totally Dishonest & Full Of BS

I took my newly acquired Fiat Fullback dual cab 2.5L turbo diesel into Mitsi Tech to have the motor re-mapped and a poly air suspension kit fitted. Whilst my Bakkie was there, I also had my personal Hella FF1000 spotties fitted. I asked if they could be wired directly to my high beam( I supplied full wiring harness). That night, when I turned my lights on…low beam.. everyone was flashing me. I stopped to check and damn, my right hand spotlight was on! No small wonder! I contacted the business as soon as I could. I told them that whoever had done this job had stuffed up. They had done a poor job and worse still,had not even bothered to check their work. Immediately the owner can back & said they always checked their work 110%! Really? Took the Bakkie back and sure enough, spotties had been incorrectly wired! Shortly after that.. on a trip down to the Eastern Cape, once again my right hand spotty stopped working. Initially, I thought a bulb had blown . I only got around to working on it a few days back and surprise surprise, the bulb was not blown.. it worked perfectly. Conclusion.. they had stuffed up a very simple job twice in a row. “We check our work 110%” ? Obviously not.. and the work is being done by a person who “ thinks” he knows but in reality hasn’t got a clue! Again, contacted the business and told them of the issue! Immediately, I got a very shirty reply from the owner saying that it was more likely a wire had broken etc. These people just cannot admit when they have stuffed up. They will make very excuse on the planet to avoid admitting that they got it wrong! I have just this hour had my spotties fixed by a professional auto electrician. Nothing wrong AT ALL with my wiring. They (Mitsi Tech) could not have done a worse job if they had tried. No relay had been used to wire up these spotties.. that was the first thing.. second thing , was again wired incorrectly. So… stop being so damn arrogant Arnold and full of yourself and start LISTNING to your customers instead of trying to fob off legitimate complaints with any damn excuse you can find. About time to change channels, attitude and do the right thing by your customer! Could I ever trust this business again? NO. Am I ever going back there? NO